Far North Surgery Hiring for Surgery Scheduler/Medical Assistant Job at Anchorage, AK Full Time

Position requires utilization of clinical knowledge to schedule appropriate procedures/surgeries per provider’s orders. The Surgical Scheduler must schedule office based and hospital procedures consistent with the patient’s diagnosis and procedure request. Also requires excellent customer service skills with patients, employees, and the public. The Surgical Scheduler must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

v Schedules office and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code.

v Schedules diagnostic and imaging tests to be completed at PMG. Schedules office and hospital based medical procedures, tests and imaging ensuring available time is utilized to maximum efficiency.

v Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office and hospital based procedures, including scheduling with contracted anesthesia groups.

v Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care serves

v Enters notes/special instructions needed for scheduling in the electronic medical record.

v Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider.

v Completes accurate documentation of informed consent with patients for procedures and surgeries as needed.

v Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.

v Confirms patient’s insurance provider and either obtains prior authorization or communicates need for prior authorization to appropriate parties as needed.

v Ensures patients have proper medical clearance and pre-surgical testing as needed.

v Completes pre-procedure phone calls and confirms appointment times with patients via telephone.

v Ensures completion of assessment for advance directive, including DNR when applicable.

v Reviews discharge instructions with patients and ensures proper follow-up appointments are scheduled at the time the procedure is scheduled.

v Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors.

v Insurance verfications and collections

v Assists other members of the department as needed.

v Other duties as assigned.

JOB SPECIFICATIONS:

v Minimum of a High School Diploma

v 1-3 years of experience in healthcare scheduling, or equivalent combination of education and experience.

v Familiarity with EMR system.

OTHER RESPONSIBILITIES:

v Ensures patient confidentiality.

v Knows provider preferences

v Keeps area clean and organized

v Assist front desk receptionist as needed

v Crosstrain with Front desk for coverage

v Must demonstrate consistent professional conduct and meticulous attention to detail.

v Must possess excellent verbal and written communication skills as well as interpersonal skills with patients, staff, and other healthcare professionals.

v Critical thinking skills and a positive attitude essential.

ENVIRONMENTAL CONDITIONS:

v Ability to work well in a stressful and time efficient environment.

v Works in a well-lit temperature controlled environment.

v Potential exposure to communicable and blood borne disease.

v Potential exposure to chemicals common to a clinical medical setting.

v Potential hazardous exposure to blood, body fluids, hazardous chemicals and needle/sharp injuries.

v This position requires periods of extensive sitting and phone work.

v It also requires other repetitive motions ( bending, stooping, twisting, walking, standing, reaching overhead, pushing or pulling)

Job Type: Full-time

Pay: $17.00 – $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Medical Specialty:

• Surgery

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• EMR systems: 3 years (Preferred)
• Vital signs: 3 years (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Work Location: One location