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Feast & Fettle is seeking a professional, experienced Logistics Supervisor to manage our team of Delivery Drivers who hand-deliver orders to F&F members across New England from our home base in East Providence, Rhode Island.
What is Feast & Fettle?
Feast & Fettle is a premium, female-founded, fully-prepared meal delivery service. Each week at our East Providence production facility, we prepare, cook, package, and hand-deliver high-quality meals from our fresh weekly menu to our retail locations and growing member base across New England.
You will support the operations of a best-in-class production kitchen facility that produces high quality food with fresh ingredients in an immaculately clean kitchen, with a constant commitment to customer and employee experience.
In joining us at F&F, you will work alongside a transparent, high-growth team filled with joyful, ambitious people. The culture at Feast & Fettle is what sets us apart from any other organization, and in particular from the common pitfalls of the food service industry. We commit every day to fostering a positive and empowering environment where we all are driven to bring our best selves to work and to make the company better each day. Feast & Fettle is also actively growing, and passionate about providing growth opportunities to our employees.
Responsibilities
- Hire and train all new team members
- Step in and take/finish routes when needed
- Create and publish weekly schedules
- Audit and approve weekly time sheets
- Act as a liaison to drivers as they complete their routes, troubleshooting any issues that arise
- Prepare our drivers for their routes, providing supporting materials for them
- Complete Monthly Direct Report Check Ins with all drivers
- Maintain database of notes on deliveries, ensuring that the delivery instructions are clear and up to date
- Assign weekly routes via our logistics software
- Address and problem solve any member issues that arise with delivery by working with the Member Services and Fulfillment teams
- Maintaining driver list with auto insurance providers
- Ensure orders are delivered on time and in the intended state for all of our members
- Suggest updates to existing tools by approaching each day as an opportunity to improve the company
You Bring With You
- Collaborative in nature- you believe that a team works better together than as individuals.
- Operational mindset- you look for ways to create operational excellence.
- Get it done mentality- you take immediate action on any issues that arise.
- Able to manage and be comfortable with nuances- there are often grey areas in a startup, and you dive into the grey area to help add structure.
- Care for our members- translating into high standards for presentation and quality of product
- A sense of humor- you bring joy to your work
- A rigorous attention to detail, quality and safety standards
- A natural sense of urgency and hustle
- Eagerness to learn and grow
- Strong interpersonal communication skills
- Tech savvy, use apps and technologies in everyday life
Typical Weekly Schedule
Sunday: 6:00am-2:00pm
Monday: 6:00am-4:00pm
Tuesday: 6:00am-1:00pm
Wednesday: 9:00am-4:00pm
Thursday: 9:00am-5:00pm
What You Get
- Salary: $55,000
- Competitive benefit package including:
- Health Benefits (medical, dental, vision). F&F contributes 65% of premium cost
- Long term disability and life insurance
- Paid time off
- Free F&F weekly meal plan membership ($139 weekly value)
- 401k
- Wellness Reimbursement ($50/month)
- Professional Development Reimbursement
- Paid Parental Leave
- Access to staff social worker
