SUMMARY: Responsible for following Collision Center SOP (Standard Operating Procedure) for the Production Manager in processing of vehicle repairs within the collision center. (Copied will be signed upon being hired)
ESSENTIAL DUTIES: include the following. Other duties may be assigned.
Runs production meeting every morning First production step: •
Production Manager allocates labor to Blueprinter for tear down •
Blue printer and production manager work together at car, documenting and building supplement in CCC with photos after car is one hundred percent dissembled •
Paint department with the production manager will address paint concerns as needed •
Will review paperwork, photos and sends supplement to insurance company/ customer Second production step: •
Reviews matched insurance estimate and determined direction of repair to include sending any mechanical work over to our service department. Third production step: •
Dispatches work and reviews with body tech the entire repair with labor sheet • Print ALL DATA paperwork if needed by technician •
Production Manager must quality control completed work from body tech before it moves from body to paint and updates office with repair process so they can call customer with ETA Fourth production step: •
Reviews allocated job with paint department with updated refinish paperwork •
Production Manager must quality control completed work from paint tech before it moves from paint back to body and updates office with repair process so they can call customer with ETA Last production step: •
TEST DRIVE VEHICLE • All work must be reviewed, and quality control checked for any defects, color match, indicator lights, and repair followed per estimate before paperwork is finalized
Handles all customers concerns if job is rejected and follows through until completed
Establishes and maintains good working relationships with insurance adjusters.
Establishes and maintains good working relationships with fellow staff members in both collision center and service/parts departments and customers.
Job Type: Full-time
Pay: $65,000.00 – $90,000.00 per year
Benefits:
Day range:
Shift:
Ability to commute/relocate:
Experience:
License/Certification:
Work Location: One location
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