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Job Details Description The Home Health Intake Coordinator is responsible for receiving the referral, evaluating medical diagnoses and history
for appropriateness, and scheduling clients referred to Flagler Health+ Home Care. The Intake Coordinator is the point
of contact for providers making referrals to the agency, and coordinates any / all intake activities.
- Receive referrals from physicians and other healthcare providers (hospitals, skilled nursing facilities, IRF, etc).
- Initiates intake process, including creation of client chart.
- Collaborates with Administrator and clinical leadership to assess preliminary eligibility for service.
- Performs financial eligibility verification.
- Receives documentation, scans and uploads into new client EHR.
- Ensures insurance-specific documentation is received and uploaded into client EHR.
- Conducts welcome calls to new clients and / or their caregiver.
- Verifies the physician or non-physician practitioner who will follow the client’s home health plan of care.
- Maintains open and clear channels of communication with referral partners
Education
- High School Diploma or Equivalent required
- Completion of a formal Medical Assistant program from an accredited school or an Associates Degree preferred
Experience
- 1-year Home Health, Skilled Nursing Facility, Hospice or Medical Office setting required.
- Home Health admissions/intake experience preferred
Additional Information
- Ability to evaluate patient history and diagnosis to determine appropriateness for home health.
- Ability to communicate with physician offices to obtain orders and documentation to substantiate the need for home health.
- Ability to use electronic health records.
- Excellent Customer Service Skills and the ability to be adaptable and flexible is required
Certificates/Licenses/Registration
- Level 2 AHCA background check required upon hire.
- Must have good driving record.
- Valid driver’s license and proof of auto insurance required for Motor Vehicles Record (MVR) background check.
