Directs and manages the coordination of Human Resource services and initiatives within the Customer Experience and Sales (CX) business to provide a customer-focused and high-performance culture. Serves and operates as a senior generalist, strategic business partner, consultant, and coach. Leads the innovation of Human Resources best practices within the field, focusing on synergy and collaboration across North America. Leads a team of HR Managers and is responsible for furthering their HR expertise, leadership, and career development.
Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, Click Here!
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Responsibilities
Operates as a Human Resources business partner and coach/consultant to CX Leaders to identify gaps, build HR strategies and processes to achieve business priorities.
Collaborates, strategizes, and participates with Store Talent Acquisition and CX Leaders to acquire and retain top talent. Ensures talent assessment process is consistent, creating equal opportunity for all team members and talent elevation.
Acts as liaison with the HR COE teams to coordinate the development of programs, systems, and processes that increase employee engagement, performance, retention, and development.
Manages and coaches a team of field HRBP’s in support of their functional responsibilities within their assigned business areas.
Analyzes HR and business key performance indicators to drive business results.
Furthers the Diversity Inclusion and Belonging strategy, principles, and pillars.
Qualifications
Basic Qualifications
Bachelor’s degree with a minimum of 8 years of relevant Human Resources experience.
Ability to define and execute HR strategies in support of business strategies.
Knowledge and experience in employment law, compensation, organizational design and planning, organizational development, employee relations and employee engagement.
Ability to effectively work with a diverse workforce at varying levels in the organization.
Proficiency in data analysis and development of insights and recommendations.
Outstanding interpersonal relationship building and ability to work collaboratively.
Effective communication skills, verbal and written.
Experience with fast-paced, multi-unit and geographically dispersed environments.
Experience managing teams and influencing without authority.
Demonstrate a high level of integrity, confidentiality, and objectivity.
Preferred Qualifications
Strong HR leadership experience in retail, hospitality or restaurant business.
2+ years with Executive Level exposure and support.
Corporate and field HR experience.
Certificate in HR is highly desired, HRCI or SHRM certification is preferred.
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