Forefront Living Hiring for Position located in San Antonio -Director of Sales & Marketing at Dallas, TX Full Time

Position Description:
Forefront Living is developing a brand- new continuing care retirement community in San Antonio, Texas named Bella Vida at La Cantera. We are seeking exceptional candidates for the Sales and Marketing team.

MINIMUM QUALIFICATIONS:
Bachelors degree required with related experience in Marketing, Health Administration or Business Administration preferred.

Five years of healthcare, strategic planning and business development experience with a multi-facility system, with at least 5 years of management experience and strong background in the healthcare service or hospital industry preferred.

Must have a proven track record in developing product/service lines.

High energy level, abundant self-confidence, need to succeed

Proven leadership ability to influence, develop, and empower teammates to attain objectives with a team approach

Well-established knowledge of industry with ability to identify customer needs and expectations and ability to identify and create market opportunity

State of mind that regards each objection, resistance or obstacle as a challenge.

Effective analytical and problem solving skills

Computer skills.

Ability to maintain a high level of performance in an environment of frequent demands and changes

Ability to perform Essential Duties and work tasks within the Physical Demand Requirements as outlined below

Genuine caring for and interest in the care of mature adults, handicapped people and hospice Patients

Ability to comply with the Dying Persons of Rights and the Employee Responsibilities

Ability to comply with organizational and departmental safety policies and procedures

WORK ENVIRONMENT: Regularly exposed to outside weather conditions through travel to referral sources

WORK PACE: Self-paced, requiring the ability to work quickly and accurately in an often-times fast-paced, demanding work area

ESSENTIAL DUTIES:
Models a service attitude towards others, takes ownership in solving problems and takes the initiative to make things better, is friendly and courteous to residents, patients and co-workers

Responsible for the development of the Strategic Business Development Plan that supports PC & S business objectives

Supports and coordinates with Vice President of Operations all corporate business development activities within PC & S.

Analyze sales and market statistics to determine business growth potential.

Ensures market protection by maintaining knowledge of competitive activities and industry products and services.

Develop and implement effective business development plan for achieving budgeted census, patient mix, referral, and contact objectives timely and appropriately

Actively identify and follow-up on opportunities to increase profitability, efficiency and market share

Identify, establish and maintain physician network and relationships that support P C & S business development objectives

Maintain knowledge of and effectively promotes programs and internal resources.

Provides leadership for the day-to-day operations of the sales and business development team, while maintaining focus on the strategic goals.

Oversees and/or develops, maintains, and improves business relations with all customers

Oversees and/or participates in targeting new customers and new sales opportunities, initiates action plan to approach and secure new business.

Visit referring hospital(s) with current Marketers/Nurse Liaisons a minimum of once per quarter.

Coordinates business development opportunities with other departments and PC&S entities which may include PR, Advertising, events, direct mail, online, newsletters, etc.

Participates in the planning and development of marketing and communication materials

Establish and maintain a consistent brand image throughout all materials and marketing activity

Negotiate and administer finalized client contracts and ensure all required documentation and client files are maintained

Conduct sales calls on existing and potential referral sources to maintain a constant flow of referrals and perform problem solving as necessary

Ensure customer satisfaction through responsiveness to customer needs and/or service concerns

Follow up on internal and external problem(s) as related to referral/admission process to ensure rapid solutions

Oversees all hiring, training, performance management and general supervision of teammates involved in sales and business development.

Establishes performance goals for all business development department teammates and monitors performance on a continual basis.

Maintain appropriate statistics and generate report(s) as required by PC & S standards.

Review and provide written analysis of denial tracking on a monthly basis to Facility Administrator and recommend plan of action.

Monthly review and analysis of marketing contacts with recommendations and action plan.

Review and provide written analysis of referrals and admissions by physicians, Hospitals, and payer source with recommendation and action plan.

Submit and review Marketing Contacts and conversion rate(s) weekly with Vice President of Operations and PC & S site leadership

Conduct meeting with assigned Marketers/Clinical Liaisons weekly, with a minimum of a monthly meeting

Develop/coordinate presentations for in-service to various groups internally and externally as needed or assigned or required per client agreement

Actively and regularly communicate with the Admissions and Marketing Staff to facilitate timely relaying of information planning and problem solving.

Assist with updating, revising, formulating related policies and procedures with assistance from Executive Leadership as appropriate

Participate in Department Meetings for the purpose of education, skills growth, program planning, evaluating the quality of patient care and department functioning.

Conduct and oversee sales and business development training for liaisons, admissions and leadership staff with entity specific focus

Assist in supervising an effective territory management plan that promotes the achievement of individual performance goal(s),

Participate in management training and development

Provide support and assistance to staff during illness, resignation, and/or vacation.

Accurately appraises the strengths and development of others

Build high performance culture by attracting highly skilled people and through continual coaching and feedback .

Employ good business sense and achieves business results

Model and foster open communication between departments, teams, and individuals

Ensures projects are completed on time and within budget

Exhibit diplomacy and team building skills in accomplishing responsibilities.

Effectively, ethically, and professionally promote PC & S as requested at conventions, seminars, professional meetings

Actively schedule and conduct presentations that promote PC & S entities as a needed community service to referral sources, professionals, and family members.

Actively implement new ideas to promote facility and the service(s) provided.

Ensure all representations of PC & S are consistent with philosophical and cultural standards set by PC & S

Maintain and promote good public relation(s) with community by actively participating in opportunities to promote and market PC & S services

Complies with Company rules, policies and procedures

Perform other duties as assigned by the VP of Operations