Essential Duties and Responsibilities
* Ensures proper vehicle tear down
* Determine repair time allotments and required labor operations
* Makes accurate repair/replace decisions
* Assess and applies pre-existing damage, completes accurate total loss evaluations
* Negotiates agreed price with shop decision maker and sets time bound expected completion date per Loya insurance standards
* Review and assess the validity of all supplement request
* Proactively provides customers with information regarding their vehicle’s cost of repair estimate and explains claims/repair process
* Maintains accurate vehicle’s cost of repair estimate and explains claims/repair process
* Completes timely estimates, supplements, and inspections
* Negotiates advanced fees for tow, tear down, and storage on all vehicles that are determined to a financial total loss at a repair facility or tow yard
* Adhere to our fleet policy
* Provide extraordinary customer service to all parties involved in the claims process
* Other duties as assigned by management or as needed.
Qualifications/Requirements
#Claims
Job Type: Full-time
Pay: $31.25 – $32.22 per hour
Benefits:
Schedule:
Supplemental pay types:
Work Location: On the road
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