Log In
Sign Up
Freedom Home Care is searching for an On-Call Staffing Coordinator (Home Based – Chicago, Northern Suburbs)
Freedom Home Care, an established and expanding west suburban in-homesenior care agency with a national presence is seeking a talented, professional and energetic home-based on-call staffing coordinator. The appointee will be responsible for providing thorough client and employee support after hours. Independent problem-solving ability, a team-oriented attitude, excellent follow-up skills and PC proficiency are required.
Competitive compensation package. Telecommuting/remote position – must be local to the Chicagoland area
Responsibilities:
- Responds to afterhours telephone calls with staffing issues for in-home staff, ensuring clients’ needs are met
- Finds appropriate available staff for last minute and emergency call-offs
- Works in rotation with current staff
- Enters data in applicable systems, taking conscientious and accurate notes regarding work processes and issues raised after hours
- Attends in-office meetings as needed
- Provides excellent customer service regardless of hour
- Communicates resolution to issues to current staff as needed
- Ensures accuracy in data entry to ensure smooth payroll processing and billing
- Performs all responsibilities in accordance with professional codes of ethics, policies and procedures, and applicable state and federal regulations
- Other duties as assigned
Job Requirements:
- High school diploma or equivalent required
- Previous experience in home care/medical staffing required
- Ability to work in a team environment required
- Excellent written and verbal communication skills required
- PC literacy required
- Ability to work outside standard office hours and respond to calls as needed
- Ability to manage escalated issues to customers’ satisfaction and work unsupervised
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
Experience:
- Home care: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: Remote
