Fulton County, GA Hiring for MEDICAL RECORDS SUPERVISOR Grade at Fulton County, GA Full Time

Minimum Qualifications:
High School Diploma or GED required; supplemented by one year of experience in customer service, administrative or clerical work, preferably in a medical environment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required: None.

Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.

Purpose of Classification:
The purpose of this classification is to supervise the day-to-activities and staff involved in processing and maintaining medical records for an assigned clinic.
Essential Functions:

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Supervises, directs, and evaluates assigned staff: develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves/processes employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; acts as a liaison between employees and management; and trains staff in operations, policies, and procedures.
Organizes, prioritizes, and assigns work: prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; provides progress and activity reports to management; and assists with the revision of procedure manuals as appropriate.
Interprets and enforces all applicable codes, laws, rules, regulations, standards, policies and procedures regarding medical records, vital records, privacy and records retention: initiates any actions necessary to correct deviations or violations.
Supervises the performance of and performs customer service functions in person or by telephone; provides information or assistance regarding department/clinic services, activities, forms, procedures, fees, or other issues; responds to routine and complex questions and complaints; researches problems and initiates problem resolution; refers complaints/problems to appropriate personnel.
Supervises the auditing of and audits charts for compliance with established policies and procedures: verifies chart information for completeness and accuracy; makes corrections as necessary; prepares and distributes audit reports.
Supervises the processing of and processes billing and payment for services: verifies insurance to ensure coverage is active and the appropriate fees are collected for services rendered; contacts private insurance companies as well as State Medicaid system; updates client’s record and department database to reflect any changes in coverage; notifies clinicians of updates; posts service tickets and payments to client’s account; issues receipts; forwards fees to Finance; maintains related documentation.

Supervises the processing of and processes requests for medical records: receives requests for medical records from law offices, social security adjudicators, other medical professionals, etc.; maintains log of medical records request; distributes requests to clinician; verifies signature; copies and mails/faxes information; bills and collects appropriate fee; maintains related documentation.
Receives, monitors and posts authorizations for service; prints approved authorizations for client’s record; notifies clinical staff.

Receives, reviews, prepares and/or processes department documents such as intake forms, health records, immunization records, HIPPA forms, laboratory results, insurance forms, income information, etc.: verifies, completes and/or codes required information; enters information into department databases; updates database information; creates new files; makes copies and distributes as appropriate; maintains copies in department manual files.

Maintains file system of various files/records; prepares files, organizes documentation, and files documents in designated order; retrieves/replaces files; scans records into computer; conducts research of files; shreds/destroys confidential or obsolete documents; conducts records maintenance activities in compliance with guidelines governing record retention.
Maintains inventories of supplies, forms, and equipment; ensures availability of adequate supplies to complete work activities; prepares and forwards purchase requisitions for needed materials, equipment, and supplies; receives/distributes incoming supply shipments.
Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures: receives and reviews various documentation, including time sheets, patient referrals, and registration logs; reviews, completes, processes, forwards or retains as appropriate; prepares or completes various forms, reports, correspondence, and other documentation, including productivity reports, statistical reports, and employee performance evaluations; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.
Operates a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.
Communicates with supervisor, other employees, clients, medical personnel, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Additional Functions:
May serve as the Deputy Registrar, depending on area of assignment.
May participate in special committees or events.

Performs other related duties as required.

Performance Aptitudes:
Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.
Human Interaction: Requires the ability to act as a first-line supervisor, including instructing, assigning and reviewing work, maintaining standards, coordinating activities, and evaluating employee job performance.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive and/or advisory data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.