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Full Job Description
- Schedule patients based on the procedure the provider has ordered
- Review preparation instructions with patient to ensure the patient has a full understanding of our expectations
- Maintain procedure schedules for physicians by coordinating with hospitals and our endoscopy staff to ensure full utilization of providers time (full day 16 cases, ½ block 8 cases)
- Prepare procedure charts to ensure provider has all necessary paperwork prior to start of their day
- Acquire necessary referrals for outpatient procedures
- Ensure all hospitals have necessary paperwork completed at least 5 business days prior to the procedure
- Confirm procedures 5 days prior to appointment for all procedures…office-based endoscopy and hospital patients
- Hospitals and ASC call 1 day prior to appointment to ensure low No Show rate
- Ensure patients fully understand company cancellation policy and fee schedule
- Schedule procedures with anesthesia with appropriate hospital
- Schedule procedure location based on acceptance of patient insurance
- Communicate any cancellations or add on’s to appropriate personnel same day as the change was made
- Work closely with insurance verification personnel to ensure patients insurance have been verified 2 weeks prior to procedure
- Work closely with Physician Assistants with inpatient add on’s and notify appropriate hospital personnel immediately
Medical experience preferred
Communicate clear instructions and follow physician orders