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Job Description
Gertens Family of Businesses is seeking a Human Resources Intern to assist the team through our peak season. If you’re eager to apply your education with an industry leader – look no further! Gertens is the Midwest’s largest Garden Center and Nursery and a fourth generation family business.
As the HR Intern you will provide quality HR compliance and administrative support to The HR Team and will be responsible for maintaining satisfied clients by delivering assistance and administrative support to HR generalist and consultants on various projects.
What can you expect in your internship?
• Develop and Maintain HR Compliance Knowledge
• Begins to develop a current knowledge of HR Laws and Regulations.
• Keeps abreast of new developments in the HR field.
• Develops a working knowledge of HR information databases and searchable resources.
• Keeps abreast of Document retention requirements.
• Pursue an Attitude of Learning and Development
• Cultivate interpersonal skills.
• Develop negotiating and public speaking skills.
• Foster time management skills.
• HR Administration
• Track progress, deadlines, and priorities of all projects.
• Prepare Word, Excel and PowerPoint documents.
• Proofread HR documents including audits, marketing information, and handbooks.
• Manage Pre-Employment Processes.
• Sort incoming resumes and logs them into appropriate tracking spreadsheets.
• Complete and mail out regret letters.
• Coordinate candidate interviews, physicals, and testing.
• Complete and mail out offer letters.
• Manage Client Satisfaction.
• Maintain a satisfied level of customer service with clients both internal and external.
• Properly handle client requests through responsiveness, follow-up, and escalation.
• Teamwork
• Work proactively with other team members.
• Prioritize activities for the best interest of the team when working on joint projects.
• Openly share new ideas and information with other team members.
• Keep other team members apprised to avoid surprises and disappointed clients.
Required Qualifications
• Junior or Senior in college with a focus in HR and working towards Bachelors, Associate or Certificates are acceptable.
• Personable, able to comfortably and pleasantly deal with a variety of people.
• Strong customer service skills.
• Problem solving capabilities necessary to accomplish the duties and tasks of the position.
• Ability to correctly make decisions involving client issues/ problems including when to escalate the problem to a more senior HR team member.
• Exceptional written and oral communication skills.
• Excellent organizational and planning skills.
• Ability to effectively learn and acquire new knowledge and skills.
• Ability to share knowledge and work in a strong team-oriented environment.
• Detail oriented Proficient in Word, Excel, PowerPoint, and e-mail
E-Verify:
Gertens participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
Gertens Family of Businesses is an Equal Employment Opportunity Employer.
