GOODHEART-WILLCOX PUBLISHER Hiring For Account Representative at Remote, United States Full Time

Job Description

Are you ready to put your energy and experience to work, make an immediate impact, and be a part of an exciting future? Goodheart-Willcox Publisher, Experts in Career and Technical Education (CTE), is seeking a self-motivated, inside sales professional. This individual is vital to the overall growth and success of our Business, Industry, and Government (BIG) channel. Are you up to the challenge?

What you’ll do:

• Maximize the sales of G-W products to customer accounts in the BIG channel and grow revenues.
• Achieve annual sales goals for assigned customers and territories in the BIG channel by effectively communicating with customers, planning sales coverage, managing resources, selling, and servicing accounts via phone, email, and social media.
• Respond to inbound and initiate outbound communications to customers in the BIG channel.
• Conduct the necessary daily communications with customers to achieve a minimum of 25 conversations per workday regarding future purchasing opportunities and timelines.
• Use SAGE CRM software to add new contacts, enter customer sales calls, sales opportunities, and other account activities. Regularly run customer activity reports and customer sample follow-up reports. Enter and track all sales opportunities.
• Use email communication tool (Mail Chimp and Mail Merge) for product messaging and marketing campaigns.
• Build strong relationships with customers by providing G-W product information, news, service, and support.
• Prepare and deliver online product demonstration to BIG customers.
• Work with Managing Sales Director to develop and implement channel strategy and sales plan.
• Report customer and product feedback, along with market information and trends.
• Provide initial technical support to BIG customers for G-W digital products and services.
• Attend annual Goodheart-Willcox sales meetings held in Tinley Park office or outside location.
• Limited travel, when necessary, via automobile and/or airplane to represent G-W at customer requested meetings and trade shows/conferences.

What you’ll bring:

• Associate’s degree required. Bachelor’s degree preferred.
• Degree in sales, marketing, or business preferred.
• Previous inside or outside sales experience required.
• Experience in educational sales or publishing a plus.
• Excellent interpersonal skills and the ability to work successfully with a variety of people.
• Strong organizational skills, self-motivation, and high energy.
• Ability to legally rent and drive a car.
• Proficiency in using Microsoft Office including Microsoft Word, Excel, PowerPoint, and Outlook programs.
• Ability and computer literacy to learn and become proficient with company’s CRM software (SAGE) to analyze account status, and input customer contacts and sales activities.

What it’s like to work here:

At Goodheart-Willcox Publisher, you will be working in a professional environment, supported by a passionate and energetic team that is invested in your growth and success. This is your chance to join an established employee-owned company that has been publishing for the Career and Technical Education field since 1921. Driven by the mission “We Build Careers,” you will help educators implement and access our premier instructional materials, which helps students find and keep great careers, all while growing your own. Goodheart-Willcox has spent a century building a culture that we are proud of. Our team members embody these core values:

• Roll up your sleeves

• Do the right thing

• Can-do attitude

• Always improving

Goodheart-Willcox Publisher provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, ancestry and marital status, and other protected classes, in accordance with applicable federal and state laws.

In addition, Goodheart-Willcox Publisher complies with applicable state and local laws governing nondiscrimination of employment. This policy applies to all terms and conditions of employment, including, but not limited to hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training.