Goodwill Industries Hiring for Workforce Development Coordinator at Columbus, Ohio Full Time

Curate Digital Literacy course materials, coordinate facilitation of course materials and training delivery, collaborate with community partners, supervision of Upskilling team, and implement strategic marketing plan to increase community awareness.

• Ensure assigned program activities and customer services are implemented successfully by managing a complicated calendar of service provision needs and ensuring that all customers receive required supports.
• Achieve desired outcomes while managing labor costs of hourly employees.
• Directly supervise assigned staff including hourly and salaried positions.
• Make recommendations for hiring and dismissing employees, conduct performance appraisals, and provide regular feedback and guidance.
• Ensure employees receive proper training and development opportunities.
• Review and approve all monthly billing activities completed by direct delivery staff .Match invoices to reports and submit to referring agencies, in a timely fashion, for payment.
• Maintain records of staff activities and provide staff consultations on clinical and/or social service issues.
• Review and approve monthly reports submitted by staff.Verify that case notes and daily observation logs are completed accurately and timely.
• Curate curriculum for Digital Literacy for community-based trainings.
• Implementation of strategic social media campaigns.

Ancillary Job Functions

• Facilitate communication between team members and other Goodwill departments to promote quality services, provide consistent expectations, and ensure proper training for employees.
• Identify performance or workflow challenges and work with the manager and other coordinators to resolve.
• Participate in marketing efforts and provide ongoing contact with referring agencies.
• Perform other related duties as assigned.

Education and Experience – An equivalent combination of education, training and experience will be considered.

Four-year college degree in business, social work, human services, public administration, human resources, communications or related field, or six years comparable work experience in lieu of degree.

• Minimum three years of experience in program coordination or experience working with individuals with disabilities.
• Requires certification in CPR and First Aid.
• Must have valid OH driver’s license and personal car insurance.

Knowledge, Skills and Abilitieswhich may be representative, but not all-inclusive of those commonly associated with this position.

• Knowledge of Microsoft Office programs (Word, Excel, PowerPoint, Outlook) and basic office equipment/machines.
• Clear verbal communication skills and ability to give and follow written and oral instructions.
• Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
• Ability to work independently and make responsible decisions.
• Ability to use good judgment and think quickly and rationally in difficult or stressful situations.

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

• General office conditions.Exposed to moderate noise levels.

Physical Abilities that are commonly associated with the performance of the functions of this job.The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Light sedentary office work, such as typing, speaking on the phone, and using a computer to enter data.Must be able to sit, stand and/or walk for extended periods of time.
• Must be able to have repetitive wrist, hand and/or finger movement to type and work on computer.
• Must have finger dexterity and hand-eye coordination to work on computer, telephone, and related office equipment.
• Be able to occasionally lift up to 15 pounds.
• Be able to travel, as needed.
• Regular attendance is a necessary and essential function.

Employee Acknowledgement

I understand that:

This job description provides a general summary of the position in which I am employed.The contents of this job description are job requirements and, at this time, I know of no limitations which would prevent me from performing these functions with or without reasonable accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions.

Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will.

I have read and understand this job description.

Employee:____________________________Date:______________