Guardian Auto Transport Hiring for Data Entry Specialist Job at Wheeling, IL Full Time

Guardian Auto Transport is a company in the Freight and Logistics industry. We are focused on providing a professional service and an excellent experience in auto transport for our customers. As we continue to grow our company, we are looking for key employees to help drive our mission in providing the best service in the auto transport industry.

This is a fast paced environment that requires attention to detail as well as market knowledge. The ideal rep is results driven, and willing to take direction to optimize results. This position is for someone who is willing to above and beyond to ensure our customer needs are met and they are satisfied with our service.

Pay Structure: Payroll is semi-monthly. Accrued paid time off. Employee benefits offered after 1 year. We also offer frequent, performance based incentives.

Key Responsibilities:

• Communicate all necessary updates throughout the order process.

• Answering inbound phone calls, making outbound calls, and performing email communications related to confirmation of bookings, pick-up, and delivery status, and changes to orders.

• Making use of a CRM (customer relations management) system to organize, follow up with and book sales leads.

Requirements:

• Self motivated, detail oriented.

• Strong interpersonal and phone communication skills.

• Preferred: at least 2 years of customer service experience.

• Preferred: at least 1 year of experience in the logistics industry.

• Able to work variable shifts including evenings, weekends and holidays as required.

• Must be able to successfully complete required training.

Company Culture:

• We are closer to a sports team than we are to a corporate environment. We are competitive and strive to reach peak performance to win. Every team member is expected to put their best effort into their responsibilities to make every opportunity count. We compete to win.

• We specialize in the customer experience and strive to go above and beyond with each customer to ensure the best service in the industry.

• Frequent company events like lunch, outings, bbq’s and of course celebrations : )

• We are growth focused and always looking to train the next leader within our organization.

• Work hard, play hard!’

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Work Location:

• One location

Work Remotely

• No

Job Type: Full-time

Pay: $30,000.00 – $40,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Supplemental Pay:

• Bonus pay

Experience:

• Logistics: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location