Gulf States Financial Services Hiring For Director, Account Management at Houston, TX, United States Full Time

Job Description

SUMMARY

The Director, Account Management under the leadership of the Vice President, Sales & Marketing will support the process to increase the sales of GSFS finance and insurance (F&I) products and services to our clients and ensure their long-term success.
The Director will be responsible for increasing the demand for GSFS products across the United States by; 1) utilizing existing relationships with Agents and Agencies, Consolidators and National Retailers to introduce GSFSGroup products and services, proven ability to move these relationships to be exclusive partner, 2) managing a team of Account Executives whose responsibility is to manage a portfolio of assigned clients, develop new business from existing clients and actively seek new opportunities, including developing strong relationships with clients, connecting with key business executives/stakeholders, and 3) Liaise between clients and cross-functional internal teams, ensure the timely and successful delivery of our solutions according to client needs and improve the entire client experience.
RESPONSIBILITIES

• Operate as the lead point of contact for any and all matters specific to client account management
• Build and maintain strong, long-lasting client relationships
• Develop a trusted advisor relationship with key accounts, client stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to client needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Identify and grow opportunities within book of business and collaborate with sales teams to ensure growth attainment
• Assist with high severity requests or issue escalations as needed
• Responsible for daily interaction with Current and Prospective Agency Principals, Consolidators, and National Retailers; coordination of appropriate sales development in the field and for managing sales results, which yield measurable revenue growth to GSFS.
• Develop operating plans for the most effective and efficient utilization of manpower resources and prioritization of servicing issues.
• Direct the prospecting, sales process, product installations and development of agent/agency, Consolidator, and National Retailer accounts, utilizing internal resources as appropriate.
• Where appropriate, coordinate executive management input into sales, income development and relationship building activities.
• Negotiate and resolve program agreements with clients and associated companies.
• Recommend new products and markets; provide supporting sales/marketing and financial rationale.

SUPERVISORY RESPONSIBILITIES

Directly supervises one or more employees in this position. Carries out responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
QUALIFICATIONS

Bachelor’s degree from four-year college or university; 10 plus years related experience and/or training; or equivalent combination of education and experience. Must have experience with and current relationships with consolidators, agents, and non-automotive distribution channels.

• Demonstrate leadership, team building, strategic sales planning, and coordination skills.
• Demonstrate sales consulting, coaching, training, and development skills.
• Demonstrate knowledge of finance and insurance products, dealership practices, reinsurance and industry trends.
• Demonstrate an ability to assess, analyze, and effectively sell against competitor offerings and program structures.
• Is customer and dealer focused; is able to assist dealers to exceed customer and GSFS expectations.
• Demonstrates an ability to achieve and drive results. Is able to promote, coordinate, and support change.
• Is able to communicate effectively – orally and in writing.
• Understand GSFS financial and productivity measures; is able to develop effective sales productivity and profitability measures.

PHYSICAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the work day; and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate is frequently required to travel to other sites, including out-of-state, where applicable, for business. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. While the job is generally performed in an office environment, the associate is occasionally exposed to wet and/or humid conditions, areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present, and outside weather conditions. The noise level in the office environment is typically quiet, but the associate may be occasionally exposed to loud noise levels.
TRAVEL REQUIRED

This job requires significant domestic travel (up to 50% of the time). As a result, the duties for this position occur in various places including, but not limited to an office environment, car dealerships, and semi-industrial settings.

• Legally authorized to work in the United States, without Sponsorship

The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing.

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