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Description
Introduction
Do you have the career opportunities as a(an) Administrative Financial Coordinator you want with your current employer? We have an exciting opportunity for you to join St. David’s North Austin Medical Center which is part of the nation’s leading provider of healthcare services, HCA Healthcare.
Benefits
St. David’s North Austin Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Note: Eligibility for benefits may vary by location.
Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Administrative Financial Coordinator where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
Job Summary and Qualifications
This position is responsible for collecting financial and insurance information from pre-transplant patients, verifying coverage, and obtaining required pre-certifications. Communicates with insurance case managers. Counsels patients on financial issues surrounding the transplant. Conducts initial review of patient bills for inclusion in Kidney Acquisition Cost Center. Works closely with Transplant Social Worker. Communicates patient financial status with transplant team and others involved in the transplant process. Participates in providing patient specific care standards as directed, and follows service excellence standards to ensure high levels of patient satisfaction.
1. Obtains appropriate information on patient’s healthcare coverage.
- Obtains relevant insurance from patient.
- Verifies patient and living donor benefits with patient’s insurance.
- Determines if pre-certification is required for evaluation, transplant admission and/or follow-up care.
2. Obtains required pre-certification from insurance company.
- Communicates with insurance case manager regarding the pre-certification process.
- Sends required patient information to case management.
- Informs case manager of listing by committee as necessary.
- Maintains appropriate communication with case management throughout the transplant process.
- Obtains necessary pre-certifications for post-transplant care.
- At the time of admission, informs business office and other involved providers of patient insurance coverage and pre-certification information.
3. Communicates financial concerns to other individuals involved with the patient.
- Keeps transplant team informed of patient’s financial situation and status within the process.
- Communicates with physician offices and hospital regarding the billing process for living donors.
- Informs Partnership managed care department of new managed care patients that may require special contracting prior to evaluation and/or transplantation.
- Seeks assistance for complex cases from Transplant Social Worker or Department Director.
4. Reviews patient bills for inclusion in Kidney Acquisition Cost center.
- Conducts initial review for suitability in KACC.
- Enters charges in financial database.
- Prepares monthly report for Director and Accounting.
5. Conducts financial counseling with patients.
- Meets with each pre-transplant patient to complete individualized financial plan.
- Counsels patients on financial issues and advises them on planning for the transplant.
- Refers pre- and post-transplant patients to social worker as needed for financial assistance and referral.
6. Contract Management
- Ensures contracts are in place with providers prior to appointment being scheduled and bill getting paid.
- Enter basic contract discussion with providers. Refer difficult negotiations to Department Director.
- Enter contracts into log for contract management purposes.
7. Employee’s conduct must reflect the Company’s values and a commitment to the Code of Conduct ethics and compliance program.
8. Employee reflects SDH Service Excellence standards in every interaction.
9. Other duties as assigned.
What qualifications you will need:
- High School Graduate / GED
- Preferred: Experience with patient registration, financial counseling or medical insurance
This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).
is a multi-specialty hospital in Texas with
more than 360 beds. The facility is home to , featuring a Level III NICU, a Kidney Transplant Center, and the . Additional services
offered at this medical center include 24-hour emergency care, heart and vascular care, neurology and
neurosurgery, rehabilitation services, and inpatient and outpatient surgery.
St. David’s North Austin Medical Center is part of St. David’s HealthCare, which is one
of the largest healthcare systems in Texas and the third-largest employer in the Austin area. St.
David’s HealthCare was formed through a unique partnership between HCA Healthcare and two
local non-profits – St. David’s Foundation and Georgetown Health Foundation.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the
delivery of charitable care, uninsured discounts, and other uncompensated expenses.
“Bricks and mortar do not make a hospital. People do.”– Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Administrative Financial Coordinator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are committed to: Providing an inclusive work environment where everyone is treated with fairness, dignity and respect. Recruiting and retaining a diverse staff reflective of the patients and communities we serve. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, citizenship, age, disability, sexual orientation, genetic information, gender identity, protected veteran status, or any other legally protected category in accordance to applicable federal, state, or local laws.