Health Imperatives Inc Hiring for Bilingual (Portuguese) Medical Receptionist Job at United States Full Time

About Us: Health Imperatives is a safe and welcoming place for people from every race, ethnicity, culture, gender, sexual orientation, age, ability, and faith. Our mission is to improve the health and well-being of low-income or vulnerable families and individuals in Southeastern Massachusetts. We are dedicated to promoting and achieving diversity, equity, and inclusion. We are committed to elevating the voices of the people we serve and those we employ to provide the highest quality care and to develop the most creative solutions to the challenges we face. We are committed to eliminating disparities and increasing access to meaningful opportunities for all, particularly those disproportionately impacted by systemic racism. We partner with our clients and other community-based organizations and stakeholders to provide coordinated, effective care and support. We serve a diverse mix of racial, ethnic, and cultural groups, including youth, LGBTQIA+ individuals, people with limited English proficiency, survivors of sexual assault, domestic violence, commercial sexual exploitation, individuals with substance use disorders, and people who are or have been incarcerated. We provide a wide array of trauma-informed healthcare, emergency services, and supports to nearly 25,000 individuals each year, and we are committed to making our programs more accessible to all.

TITLE: Bilingual (Portuguese) Medical Receptionist

PROGRAM: Martha’s Vineyard Sexual & Reproductive Health

HOURS: Part-time 30 hours per week, including evenings

SALARY: $24.50 per hour

BENEFITS: Health, Dental, Vision, 403B Retirement, Paid Time Off, etc.

DUTIES: Under the supervision of the Director of Practice Management, the Medical Receptionist will provide patient-focused care and perform reception and front desk duties, including:

• Providing patients with a welcoming reception and phone experience
• Answering and triaging all incoming calls for the practice using the multi-line telephone system
• Scheduling patient appointments according to established protocol.
• Managing patient registration, insurance, and eligibility, including scanning insurance cards and consent forms and verifying information, is complete and accurate.
• Entering accurate patient demographic, medical, and insurance information into the electronic health record and billing system
• Checking voice mail regularly and returning calls
• Checking in/outpatients, collecting payments for services, and issuing receipts
• Preparing billing claims for submission
• Ensuring necessary patient referrals are obtained before patient appointments.
• Filing/scanning records and documents into electronic medical records
• Performing other administrative and clerical duties
• Other duties as assigned

REQUIREMENTS: High school diploma; fluent in both Brazilian Portuguese and English; prior experience providing medical office reception and support; demonstrate excellent customer service skills including a cheerful, professional demeanor, calm, diplomacy, and excellent phone and communication skills; demonstrate excellent computer and organizational skills.

PREFERRED QUALIFICATIONS: Medical reception certificate, experience preparing insurance billing claims for submission.

To apply, please copy and paste the following link www.healthimperatives.org or mail resume and cover letter to:

Human Resources
Health Imperatives, Inc.

942 West Chestnut Street

Brockton, MA 02301

Affirmative Action Equal Opportunity Employer M/F/D/V. Health Imperatives is an equal opportunity employer and is strongly committed to building and maintaining a diverse community. Health Imperatives encourage Multi-cultural and Multi-lingual Diversity in all its programs. Persons from diverse backgrounds, including women, communities of color, LGBTQIA individuals, and people with disabilities, are encouraged to apply.

Job Type: Part-time

Pay: From $24.50 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• providing medical office reception and support: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• customer service: 1 year (Preferred)

Language:

• Brazilian Portuguese (Preferred)

Work Location: One location