Job Discription
General Summary of the Purpose of the Position
The Patient Services Coordinator (PSC) is the face of the clinic and the patient’s guide throughout his or her Journey to better hearing. The PSC is responsible for coordinating all aspects of patient care. This includes providing a professional and inviting front office experience, managing the clinic schedule and patient accounts, maintaining patient records, organizing special events, leading retention efforts and more. The PSC is an essential component of the Clinic Team and a steward of its resources.
Approach and Deployment (What to Do & How to Do It)
Results – Performance Measures (How to Measure Success)
Other Duties (Non-Measurable)
Job Requirements (Knowledge, skills and abilities for performance of essential duties])
Minimum education, certification and experience requirements:
Skills & Abilities
Exercise of authority or supervision over others:
N/A
Budgetary Responsibilities:
N/A
Confidential Information:
This position has access to a variety of confidential customer data.
Required Communication:
Work Context
Working Conditions:
Equipment Operation: General equipment
Shape
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
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All American Hearing is an Equal Opportunity Employer Minority/Female/Vet/Disabled.
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