Job Discription
**
This position is eligible for a $2,000.00 Sign-on bonus.Primary responsibilities of the Customer Care Representative (CCR) are to answer pharmacy customer inquiries and/or resolve issues/concerns in order to support customers. This position ensures that all calls received from customers are handled promptly, efficiently, and accurately to ensure quality services are provided to Heritage customers.
ESSENTIAL FUNCTIONS
Essential Functions Statement(s)
Computer Skills: Microsoft Office Suite: Word, Excel, PowerPoint; Microsoft Outlook
Preferred Skills: Ability to fluently speak, read, and write in English. Bilingual (Spanish) is a plus but not required. A thorough, dependable, detail-oriented approach to work with excellent communication skills. Ideal candidate must possess attentive listening skills and the ability to provide a high level of customer service experience. Knowledge of pharmacy services preferred. Knowledge of Federal section healthcare preferred. Demonstrated ability to work with a team of colleagues who represent a diversity of work and conflict resolution styles.
Physical Demands | Lift/Carry | ||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||
Push/Pull | |||||||||||||||||||||||||||||||
|
Other Physical Requirements: Speak, Hearing, Vision
WORK ENVIRONMENT
General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
Heritage Health Solutions, Inc. is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
Job Description Hours: full-time (37.5 hours per week) Location: Lynchburg, VA 24501 Position Summary The Health Information Technician is responsible...
Apply For This JobJob Description We are seeking professional Home Health Aides, CNA’s, Direct care partners or STNA’s for our growing agency. Service...
Apply For This JobJob Discription Description The PCS (Patient Care Services) Operations Coordinator provides analytical and project management expertise for assigned area(s) within...
Apply For This JobJob Description Additional Information About the Role Day Shift FT. 40 Hours Sign-on Bonus up to $15,000 Great Benefits Start...
Apply For This JobJob Description As an Intake Coordinator, you will: Receive/respond to incoming calls from referral sources or potential patients, exchange information...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Cioffredi & Associates Physical Therapy is looking for a Patient Care Coordinator in our Lebanon,...
Apply For This Job