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SALES & MARKETING ADMIN:
Tropic Fish Company is seeking a SALES & MARKETING ADMIN on Maui, who is highly motivated, organized, and a creative individual with experience and a passion for connecting with customers. The Sales & Marketing Admin will handle the company’s administrative and Marketing needs. Responsibilities include but are not limited to the following:
Administrative Duties
- Process email and phone sales. Ensure order and invoice accuracy.
- Perform basic customer service functions, like answering questions or responding to inquiries.
- Manage order delivery timeliness. Invoice clients and process payments.
- Become experts on company products and services. Communicate customer feedback.
- Process daily accounting, including reconciliation of payable accounts, tracking, and managing inventory. Compile sales reports and monitor sales efforts
- Receiving and processing purchase orders. Issuing sales transaction invoices.
- Verifying orders, including customers’ personal information and payment details.
- Contact customers by phone or email to answer queries and obtain missing information.
- Maintaining and updating sales and customer records.
- Directing feedback from customers to relevant departments.
- Identifying new products to add to those on offer.
- Supporting the sales department with other administrative tasks, if requested.
Sales & Marketing Activities
- Staying current on social media trends and creating ideas that can help tell our story.
- Brainstorming new and creative growth strategies through digital marketing.
- Understand content management and how to post through Facebook and Instagram.
- Development of brand identity, awareness, and online reputation.
- Assisting in various projects, such as the launching of new products and marketing campaigns.
- Conduct market research to better understand the marketing needs of the organization.
- Overseeing all digital marketing tools for an email campaign and social media content
- Analysis of sales data and preparing data reports in a clear format.
Desired skills include an understanding of:
- Associate or bachelor’s degree in marketing, Business, or Communication or a relevant field.
- Strong understanding of office management and marketing principles.
- Demonstrate ability to multi-task and adhere to deadlines.
- Well-organized with a customer-oriented approach.
- Excellent knowledge of MS Office, Marketing computer software (Adobe creative software).
- Proficient in Microsoft Excel, Word, and PowerPoint.
- Attention to detail and superior organization is a must.
- Proactive and able to work independently.
- Excellent verbal and written communication skills.
- Ability to meet project deadlines and exceed key performance indicators.
- Flexible attitude, ability to perform under pressure.
- Excellent time management skills.
- Ability to work well within a team environment.
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