Hollenbeck Palms Hiring for Marketing and Sales Assistant Job at Los Angeles, CA Full Time

Serving the Greater Los Angeles area for more than a century, men & women in their senior years have enjoyed Hollenbeck’s vibrant, rewarding & comfortable environment, where friendships grow as personal interests are pursued. We offer quality residential & assisted residential living with 24-Hour Nursing, all in one location.

We are looking for a full-time Marketing and Development Assistant interested in generating Sales results for Hollenbeck Palms and interested in a growth oriented position. The Marketing and Development Assistant is responsible primarily for assisting the Marketing and Sales team to create full occupancy in a challenging, fast paced, goal oriented environment, and to support Development goals. Additionally, position requires performance of specialized administrative support duties.

If you are someone with a positive mindset, a can do-approach, and takes the initiative to find solutions, this position is for you.

The expected work schedule is Monday-Friday 8:30am- 5pm with availability to work as needed on weekends for special events/projects.

We offer a comprehensive benefits package that includes;

• Medical, Dental, Vision and Life insurance plans
• Critical Illness, Accident, and Hospital indemnity voluntary plans
• 401k with % matching program
• On-Demand Pay, Direct Deposit
• Employee Meals
• Continuing Education Scholarship Program
• Vacation, Holiday, Floating Day and sick time benefits
• Unused sick and vacation cash-out programs

Responsibilities

• Provides marketing support services to the sales staff to ensure the timely administration of sales and marketing efforts
• Maintains and/or improves upon the occupancy level of the community in accordance with marketing and business plans
• Utilizes sales processes, systems, and forms for sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals
• Assists in the sales process by helping prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about how services and programs can meet their needs
• Responds promptly to every telephone call or in-person inquiry from all referral sources, prospective residents, and families
• Provides appropriate community and company information to anyone who inquires
• Completes weekly follow-up calls, letters, as defined by the community marketing plan and as directed by the SMD (Sales & Marketing Director)
• Helps coordinates the move-in process for new residents in an efficient and welcoming manner, as needed
• Ensures paperwork completion, residence preparation, mover scheduling, community support and resident orientation
• Assist with social media account management ( FB, IG, LinkedIn , YouTube etc)
• Provides administrative support for the Marketing & Development Department
• Represents the community and increases awareness through participation in outside events, professional groups, and community involvement as directed by the SMD
• Uses relevant community knowledge and research to assist in planning, coordinating, and implementing monthly prospect and/or referral source activities and events as specified by the community marketing plan and SMD
• May answer phone calls and log leads according to established protocol into the prospecting system
• Inputs sales and marketing activities, as directed, in a timely manner and according to systems standards
• An associate should perform all duties as assigned by their supervisor
• Knows when to refer issues to supervisor and when to handle them personally

Qualifications

• Ideal candidate must be comfortable with sales
• Qualifications Education and Experience
• High school diploma or General Education Degree (GED) and a minimum of three to five years administrative experience, preferably in the retirement or medical industry, with a proven track record of focus on customer service is required
• BA/BS Degree preferred in a related field but not required ( e.g. Business, Marketing,)

Job Type: Full-time

Pay: $18.00 – $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

COVID-19 considerations:
Vaccination is required for eligible applicants.

Education:

• Associate (Preferred)

Experience:

• Sales & Marketing: 1 year (Preferred)
• Senior Living Industry: 1 year (Preferred)

Work Location: One location