Hotel Nikko San Francisco Hiring for Restaurant Busser Job at San Francisco, CA Full Time

Job Details
Level
Entry

Job Location
San Francisco – San Francisco, CA

Job Category
Hospitality – Hotel

About Hotel Nikko San Francisco
Hotel Nikko San Francisco is a luxury property located just off Union Square in downtown San Francisco, with 532 guest rooms and suites, 22,000 square feet of meeting and banquet room space, and five food & beverage outlets: 24-hour Room Service, ANZU Restaurant and Lounge, Kanpai Lounge, Imperial Lounge, and Feinstein’s at the Nikko.
Our culture is based on 5 Core Values: Service, Collaboration, Credibility, Achievement, and Fun. We are seeking candidates who can deliver the Nikko tradition of outstanding customer service and help us fulfill our Mission of creating “Fantastic Memories” (Subarashii Omoide) to our external and internal guests. Consistently ranked as a “Best Place to Work” and “Best and Brightest Companies to Work For” in the SF Bay Area. Hotel Nikko San Francisco offers competitive salaries and a fun and rewarding work environment.
Hourly Part-Time Benefits:

• Zero-deductible Medical Plan (After 1 year of service)

• Pre-Tax Commuter and Parking Benefits

• Chiropractic and Acupuncture Services

• PTO

• Flexible Spending Account (FSA)

• Floating Holidays

• 401K Matching Program

• Birthday Pay

• 2% Company Profit Sharing

• Sick

Job Details and Qualifications
Job Summary:
Hotel Nikko San Francisco is searching for a part-time Restaurant Busser responsible for assisting guests, setting up and stocking up workstations in a safe and thorough manner, and assisting with appropriate meal services.
Essential Functions:

• Arrange, maintain and disassemble buffet area before, during and after each meal period.
• Maintain par level of all supplies as set by department.
• Stock food and beverage items in designated areas.
• Prepare mise en place for shift.
• Assist waiters and bartenders in any tasks necessary.
• Maintain established levels of ice in bars and restaurants through monitoring levels, transporting ice to restaurants and bars and filling ice bins as necessary.
• Pre-set up of bar area including ice, glassware, liquor set and juice setup.
• Operate vacuum to clean carpet between meal periods.
• Transport and operate food service equipment as needed.
• Prepare coffee, iced tea and juices as necessary.
• Monitor refrigerator temperatures and inform appropriate department of any abnormalities. Follow up to ensure resolution of abnormality.
• Remove dirty dishes and clean tables as needed. Transport dirty equipment to dishwasher area.
• Transport trays of food between kitchen and wait-staff or guests as needed.
• Maintain safety and cleanliness of workstation. Ensure work area meets standards set at the end of work shift.
• Inspect all equipment. Report any problems to appropriate personnel. Follow up to ensure correction of any problems.
• Interact in courteous and professional manner with guests and hotel staff with whom employee comes into contact.
• Comply with supervisor’s directions to ensure guests and staff satisfaction.
• Attend to guests’ request or complaints when possible and appropriate. Inform supervisor or appropriate person of request and follow up to ensure it was resolved.
• Maintain safety and cleanliness of work area.
• Process Requisitions/Pick Up
• Check Glassware & Silverware Stock – replenish as necessary
• Maintain tables within Forbes standards throughout meal services
• Perform side-work as assigned by the management
• Perform responsibilities as assigned by management; ability to fill in as a food runner when needed

Qualifications:

• At least 1 year of experience working in a luxury restaurant in a front of house position or equivalent experience.
• Knowledge and ability to maintain state and federal health code standards.
• Functional ability to communicate verbally and in writing.
• Ability to add and subtract three-digit numbers.
• Ability to perform mathematical operations with units of measure including, but, not limited to feet inches, cups, pounds and ounces.
• Ability to understand and comply with safety precautions in use of chemicals.
• Ability to maintain good relationship with staff and guests.
• Ability to follow written and verbal instructions.
• Ability to converse calmly with irate guests, and all staff in sometimes-intense emotional situations.
• Ability to participate in and attend all departmental and hotel-wide meetings.
• Ability to walk, stand, lift, reach, push, pull, crouch, kneel, bend, stoop, twist, turn and grasp.

Work Conditions:

• Most tasks are performed as part of a team with moderate supervision.
• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
• Work tasks are performed walking, standing, lifting, reaching, pushing, pulling, crouching, kneeling, bending, stooping, twisting, turning and grasping.
• Standing and walking occur continuously.
• Many work tasks require the ability to lift and carry in excess of 50 pounds 80% of the time.
• Reaching occurs frequently in retrieving full and finished dishes from service areas and guests, stocking and replenishing buffet, and removing ice from ice machine. Reaching occurs most commonly at and below shoulder level.
• Pushing and pulling occur occasionally.
• Crouching and kneeling occur occasionally, generally in balancing a tray on one’s shoulder prior to standing.
• Twisting and turning occur continuously in many aspects of the job, involving activities such as loading and transporting trays and ice bins and stocking and replenishing buffet.
• Grasping occurs continuously throughout the work shift in all aspects of the job.
• Talking and hearing occur continuously in communicating with guests, co-workers and supervisors.
• Vision occurs continually with the most common visual functions being those of near and color vision and depth perception.
• Some tasks are performed on carpeted areas, while others are performed on tiles or other hard surfaces.
• Some work tasks are performed with the use of machinery and office equipment including but not limited to a calculator, vacuum cleaner, and ice machine.
• Some work tasks may require employee to come in contact with hazardous chemicals. Employees should use precautions including, but not limited to rubber gloves.

Important Notice:

• This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time-to-time.

EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled
Full COVID Vaccination and Booster is a required condition of employment

Job Type: Part-time