Salary: $27.02 – $32.92 hourly
Type: Various positions available (Regular and Temporary)
Application deadline: March 19, 2024
Department: Rental Assistance Division
An assessment will be conducted on candidates selected to move forward in the recruitment process.
Benefits include, but are not limited to:
To see full benefits package, please visit:
https://www.sdhc.org/sdhc-employee-benefits/
About SDHC:
The San Diego Housing Commission (SDHC) is an award-winning public housing agency in the City of San Diego that provides innovative housing assistance programs for households with low income or experiencing homelessness. The San Diego City Council, in its role as the Housing Authority of the City of San Diego, oversees SDHC. SDHC helps pay rent for more than 17,000 households with low income annually; is a leader in collaborative efforts to address homelessness, such as the Community Action Plan on Homelessness for the City of San Diego and SDHC’s homelessness initiative, HOUSING FIRST – SAN DIEGO, which has created more than 11,000 housing solutions since November 2014 for people experiencing homelessness or at risk of homelessness; and creates and preserves affordable rental housing, with more than 23,000 affordable units in service in the City today with SDHC’s participation.
About the Department:
The Rental Assistance Division (RAD) is the San Diego Housing Commission’s (SDHC) largest department. It administers the federally supported Housing Choice Voucher Program (Section 8), which provides rent subsidies for over 15,000 San Diego households. Within RAD is the Workforce & Economic Development department, which is dedicated to breaking the cycle of poverty by helping housing-assisted families become economically self-sufficient.
About the Position:
The Housing Assistant(s) will work within the Occupancy Departments in the Rental Assistance Division. The Occupancy Departments mainly manage the cases of Section 8 participants by following HUD guidelines and the SDHC Admin Plan. The Housing Assistants will be responsible for processing recertifications, interims and rent requests among other tasks. We aid clients while they are in the program and we communicate with other agencies, property management companies and other organizations in order to help families with their housing needs. We foster social and economic stability for vulnerable populations in the City of San Diego through affordable housing, opportunities for financial self-reliance and homeless solutions.
Incumbents will be required to work independently but will be part of a team environment where the unit support each other as needed, attends periodic meetings and trainings related to the program updates and regulations. On average, the Occupancy teams consist of 8-10 Housing Assistants and one Office Specialist.
The ideal candidate will be team oriented, demonstrate a positive attitude, open to learn, flexible, a fast learner, is detail oriented and has intermediate experience using different Microsoft Products. Strong customer service skills and excellent multitasking abilities a plus! Strong case management experience is highly preferred.
Attendance to in-person and/or remote trainings during normal SDHC business hours will be required.
Class Characteristics:
Incumbents at this level are capable of performing the full range of routine to complex rental assistance and property management support duties, including managing a caseload in areas such as eligibility, leasing, occupancy, or rental increase calculation. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Senior Housing Assistant in that the latter performs more difficult and demanding specialized rental assistance program functions, requiring a broader and more in-depth understanding of Commission rental assistance programs and applicable laws, regulations, and interpretations requiring additional training, knowledge, skill, and/or experience.
Examples of Essential Job Functions:
Qualifications
Knowledge of:
Ability to:
Education & Experience:
Equivalent to the completion of the twelfth (12th) grade, and two (2) years of responsible experience in performing eligibility determination and case management or related experience involving research, analysis, interpretation, and application of policies, regulations, financial reports, contracts, application review, and referral duties similar to those required by the Commission.
Licenses and Certifications:
Possession of, or the ability to obtain Nan McKay training and certification desired.
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