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This position in the Building Materials Industry will be responsible for providing excellent customer service as well as place customer orders and arrange for delivery via customers’ preferences
- Enter all customer pricing into computer for invoicing accuracy
- Update pricing when project pricing is sent by regional managers
- Consolidate orders so that customers receive best freight charges
- Respond to needs of the customer by phone quickly and accurately • Assist other customer service reps when needed
- Communicate order status to customers quickly and accurately
- Process RMAs, credits and rebills within required timeframes
- Increase customer awareness and satisfaction through personal contacts and/or visits
- Attend regional meetings to increase relationships with sales personnel.
