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Introduction
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.
Your Role and Responsibilities
In an era where progress is driven by people and experiences, and where finding and developing the right talent is key, HR has become the main engine of business growth. IBM Talent & Transformation is helping businesses worldwide to reconfigure their HR functions, such as talent acquisition and talent development, to deliver the talent essential to their growth.
The Talent Acquisition Optimization (TAO) group is part of IBM Talent & Transformation. We are a globally recognized partner in recruitment, talent acquisition consulting and employment branding solutions that transform the way businesses acquire talent in a highly competitive marketplace. For more than 30 years we have leveraged our considerable expertise in global talent acquisition and business process improvement to redesign how skills are identified and recruited for our clients, and deliver exceptional talent acquisition experiences
Job Description
The Talent Acquisition Business Partner (TABP) is responsible for building relationships with Hiring Managers and business stakeholders to ensure client satisfaction with IBM’s TAO services. They will proactively engage with their clients to understand and plan for current and future hiring demand, ensuring robust hiring strategies exist to drive the success of the function. Working as their Trusted Advisor, the TABP will develop an in-depth knowledge of the talent requirements of the Hiring Manager’s business and be able to consult on relevant industry/sector and market talent insights which impact delivery. The TABP will share recruitment delivery updates and identify opportunities for simplification, innovation, and continuous improvement in delivery, using data to support and back up client discussions. The TABP will have the ability to foresee and react to potential delivery challenges before they adversely impact client satisfaction. Whilst the TABP will oversee all recruitment activity within their area, they may also manage an individual requisition load (typically for niche, hard-to-fill, strategic or high-profile roles). Working closely with our Recruiters, the TABP will define, develop, plan and implement recruiting strategies to be able to present qualified candidate short-lists to the Hiring Manager. This role requires both client and project management experience to meet client satisfaction goals.
Responsibilities:
Act as an IBM brand ambassador for the TAO services to their client stakeholders, working either on-site or remotely
Works with Hiring Managers and client leadership to understand their hiring forecasts and translate it into recruitment plans on an agreed frequency
Develop an in-depth knowledge of the client’s business and industry sector.
Provides regular updates to stakeholders on the status of requisitions, health of delivery, recruitment market insights and strategies to ensure performance metrics are met
May facilitate the role discovery meeting with Hiring Manager and recruiters to discuss delivery expectations, timelines and sourcing activities
Consults with the Hiring Manager on the role requirements and sector/market talent supply considerations which may impact delivery
Partners with IBM’s Sourcing Science team to ensure sourcing campaigns and activities are successful
May support the delivery team in short-list presentation of candidates as required
Analyze platform data to identify ways to improve and optimize delivery performance and share best practice across the account team.
Meet weekly/monthly/quarterly production goals and revenue targets as set by management team
Participate in client update meetings and represents the service to stakeholders as required.
Obtain high client satisfaction levels with the service to promote positive NPS scores, references and case studies from the account
Required Technical and Professional Expertise
At least 5 years of recruitment and/or HR experience
At least 2 years in a client management role working across a variety of stakeholders
Good working proficiency in computer skills and MS Office (particularly Excel and PowerPoint)
Fluency in English
Ability to travel if required
Preferred Technical and Professional Expertise
Ability to work independently and proactively develop client relationships
At least 3 years of experience hiring chemical engineers
At least 3 years of experience hiring Scientists with PhDs
About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
This job requires you to be fully COVID-19 vaccinated prior to your start date, where legally permissible. Proof of vaccination status will be required. If you are unable to be vaccinated due to medical, pregnancy or religious reasons, we offer accommodations in accordance with applicable law.
Your Life @ IBM
Are you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It’s time to define your career.
About IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location Statement
IBM offers a competitive benefits program which may include medical, dental, vision, paid holidays, paid sick time, paid vacation, Employee Assistance Program (EAP), life insurance, IBM 401(k) Program and Employee Stock Purchase Plan.
We consider qualified applicants with criminal histories, consistent with applicable law.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
