IBM Hiring for Talent Acquisition Solution Designer (Recruitment Process Outsourcing) at Cary, North Carolina Full Time

Introduction
The Talent Acquisition Optimization (TAO) group is part of IBM Talent & Transformation. We are a globally recognized partner in recruitment, talent acquisition consulting and employment branding solutions that transform the way businesses acquire talent in a highly competitive marketplace. For more than 30 years we have leveraged our considerable expertise in global talent acquisition and business process. IBM Talent & Transformation is helping businesses worldwide to reconfigure their HR functions, such as talent acquisition and talent development, to deliver the talent essential to their growth.

Your Role and Responsibilities
As a Talent Acquisition Solution Designer (RPO), you assume overall responsibility for the design of Talent and Transformation managed employee services solutions. Working closely with other architects, sales leaders and technical architects, you will analyze the HR business requirements for each client, support proposals by designing differentiated solutions that enable our client to transform how they deliver their HR services. You will be responsible for all components of the end to end solution, including processes and related technology covering contact center, workforce data management, benefits, compensation, learning administration and payroll processes. You will also incorporate talent acquisition and talent development administration solutions into an overall response.

Job Description:

The Talent Acquisition Solution Designer (RPO) will target key clients within assigned industry or industries and develop relationships with key executives to help position services. You will lead sales engagements, selling solutions to complex business requirements.

Responsibilities:
Understand and translate the client’s requirements into an overall solution, proposal and cost estimate leveraging our offerings, standard processes and technology
Work with other architects (HR, Talent Acquisition, Talent Development, applications, infrastructure etc.) and operations staff to ensure an appropriate solution is designed
Develop the financial solution for a deal based on client requirements
Perform a wide variety of financial analyses.
Develop solutions with passion to be essential and create an impact for the client and the organization
Assess the inclusion of technologies such as virtual agents, robotic process automations (RPAs) and Intelligent workflows to deliver exceptional outcomes and differentiation
Collaborate with the delivery organization to ensure services are agreed to, develop solution assumptions and that the transition effort matches the scope
Lead teams to create application implementation road maps and provide technology and architecture recommendations
Provide thought leadership when applying methodologies, envisioning, and prioritizing requirements, as well as managing architectural project elements and setting direction for responses to our clients
Support client negotiations to market proposed solutions to senior client executives, including CEO, CFO, CIO, Boards of Directors, and Evaluation Committees.
Act as the single point of client contact for all activities at his/her assigned account(s)
Build trust and personal responsibility in all interactions within the organization and with the clients
Reinvent and create new opportunities and approaches to “go above and beyond” on behalf of client and the organization
Ensure compliance with client and IBM data security, regulatory and legal requirements
Makes decisions on the scope of a deal and possible tradeoffs to win the contract, with overall responsibility for the final solution to the client, conducting customer negotiations on complex issues at the senior executive level

Required Technical and Professional Expertise
Deep knowledge of the Talent Acquisition and Recruitment Process Outsourcing offering. Ideal working knowledge of HR, payroll solutions in EMEA and North America.
Experience in pre-sales activities such as business case development and consulting projects with potential clients
Proven analytical and data segmentation skillset
Efficient with Microsoft Excel and strong financial acumen around data
Ability to work creatively and analytically in a problem-solving environment
HR service delivery experience, ideally within a BPO or HR outsourcing environment.
Managing relationships and networking across many different functions in a fast-moving business environment
Experience in conducting workshops and ideally, Design Thinking experience in leading client facing design thinking workshop.
Ability to develop a business case to determine feasibility of opportunity and consult with the team and client regarding the results and opportunities to adjust approach
Ability to understand, and modify as necessary, a client’s responsibility matrix and other contract documents
Ability to persuade various IBM groups to develop the best solution for a client
Ability to understand all of the solution elements (e.g., costs, responsibilities, SLAs, resource baselines, etc.) and the impact of a change to other elements
Ability to perform due diligence on the proposed solution
Ability to consult and interact with a client to collaborate on a viable solution

Preferred Technical and Professional Expertise
Strong expertise and knowledge of RPO solution
Background in the design of Global RPO Solutions and their enabling technology
Ability to build, manage and advance a team-oriented environment is beneficial
Passion for all workforce related disciplines that would include Benefits, Payroll, Compensation Administration and Learning Development.
Strong IT skills, including in-depth internet knowledge and working proficiency in Excel, Visio, Project applications and database applications

About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your
What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement
IBM offers a competitive benefits program which may include medical, dental, vision, paid holidays, paid sick time, paid vacation, Employee Assistance Program (EAP), life insurance, IBM 401(k) Program and Employee Stock Purchase Plan.

This position is eligible for participation in an IBM sales incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change.

We consider qualified applicants with criminal histories, consistent with applicable law.

Being
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.