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Description
Role Mission: The effective use of technology is a key component toward the goal providing safe and efficient transportation to and from school to our students. The Application Manager will be responsible for the implementation and maintenance of each of the software applications used across the Transportation Department National Network focusing either on telematics (Zonar), routing (RouteFinder Plus), or safety surveillance (Safety Vision). Also responsible for the development of training programs related to the applications we use for all our Transportation campus staff and to serve as a go-to resource for questions, to troubleshoot issues, and to serve as a liaison between the suppliers of third-party software and our staff.
This position has a direct impact on School Bus Transportation, Warehouse and White Fleet operations. Must possess an in-depth knowledge of DOT regulations and state Transportation requirements. Qualified candidates must possess the ability/skills to communicate with a wide variety of people and influence actions.
The Application Manager will report directly to the Director of Transportation Technology, Safety, and Compliance.
What We Offer
Compensation:
- Salaries for people entering this role typically fall between $66,626 and $80,618, commensurate with relevant experience and qualifications and in alignment with internal equity. This role is also eligible for a performance bonus based on organizational performance and goal attainment.
Other Benefits:
We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Some of the special benefits we offer at IDEA include:
- Flexible Credits Plan: IDEA provides full-time eligible employees $1,000-$2,000 per year (pro-rated for mid-year hires) to use towards a Flexible Spending Account (FSA) or receive as a taxable cash benefit.
- Paid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation.
- Tuition Reimbursement: Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability.
- Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost.
- Diversity, Equity and Inclusion (DEI) Professional Development: We offer staff opportunities to engage in identity-based affinity space and leadership training covering a variety of topics such as culturally competent leadership, models of equity, mitigating bias, and more.
Other benefits include dental and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, referral bonuses and professional development. IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable.
Accountabilities:
Maintain systems for data metrics and accuracy for all aspects of the Transportation team
- Set up dashboards with metrics for team from multiple organizational systems to ensure accuracy in all functions
- Reports on discrepancies and root causes and work towards improvements each month
- Runs audits to ensure systems have accurate data.
- Create meaningful comparisons to use data to drive future results of the Transportation Department
- Proactively and reactively addresses system functionality concerns and issues that employees have with a high degree of professionalism and a customer service orientation.
- Serve as the liaison between the department and the third-party software systems or other internal departments.
- Troubleshoot any issues that affect the performance of the software systems used in the transportation department
- Monitor that the software is being properly used by the campus-level personnel
15% Increase in Preventable Collision Free Miles from previous year
- Ensure all Campus Transportation Managers adhere to all applicable organization, local, state, and federal rules, regulations, and operating procedures
- Enforce safety policies and procedures
- Create, maintain, and communicate safety related policies, procedures, and trainings as well as ensure that they are followed
- Assist in any investigations of accidents, injuries or illnesses occurring in the workplace.
- Perform periodic audits depending on the software assigned (virtual ride-along, planned vs. route trip, virtual pre/post trip inspection spot checks)
Ensure routes meet Transportation Route Standards
- We use community stops and do not offer door to door transportation. To ensure efficiency, will review current stop pool to ensure routes fall within an acceptable range in the amount of stops according to the regional requirements.
- Most of our buses do not have AC therefore we need to ensure routes are comfortable for students and that they are not required to ride in the bus for more than 60 minutes
- No stops outside of an 8-mile radius from campuses
- No stops where students must cross the street in front of the bus
- Ensure that the locations of stops are safe for all students who are utilizing them:
- Due to the dangers of streets with High speeds we have adopted a policy of not allowing stops on streets with speed limits that exceed 35mph
- Community stops must be well lit and safe locations
- Ensure there are not dangers for students in walking to their homes (mean dogs, major roads to be crossed with speed limits in excess of 35mph, lack of sidewalks forcing students to walk in the streets)
100% of campuses meet or exceed Cost Per Rider goal
- Aid in assessing root causes of financial variances and establishing actions to mitigate/recover.
- Generate reports on financial and operational performance metrics.
- Coordinate and develop trainings on operational efficiencies and best practices for campus Transportation managers throughout the academic year
- Monitor the Transportation Performance Tracker (monthly) and identify opportunities to decrease expenses and increase reclassified revenue
Lives IDEA’s values
- Believes and is committed to our mission: that all students are capable of getting to and through college
- Is driven by outcomes and results, and wants to be held accountable for them
- Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly
- Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change
- Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
- Works through silos and forges strong cross-departmental relationships in order to achieve outcomes
Knowledge and Skills:
- Excellent communication skills both oral and written (Spanish Bilingual Strongly Preferred)
- Proficiency in utilizing our routing and telematics software – Routefinder, Zonar, Safety Vision
- Identify areas to increase efficiency and automation of processes
- Create and maintain automated data processes
- Identify, evaluate and implement external services and tools to support data validation
- Produce and track key performance indicators
- Develop and support reporting processes
- Monitor and audit data quality
- Liaise with internal and external clients to fully understand data content
- Design and carry out surveys and analyses survey data
- Create data dashboards, graphs and visualizations
- Strong work ethic with personal drive for success exemplifying “whatever it takes” attitude
- Ability to work with schedules and deadlines as required, in a timely manner
- Excellent organizational skills
- Desire advanced proficiency in MS Office products including (but not limited to) Excel, Word, Outlook, Access, Power BI, PowerApps, Forms, PPT, SharePoint, InfoPath, etc., and other data tools to analyze data and provide appropriate visualizations and insights
- SQL knowledge desired
Qualifications and Requirements:
- Bachelor’s Degree required
- Master of Business Administration or other related advanced degree preferred
- Experience in Transportation Route Management or a related field preferred
Work Environment:
- The position is an office-based position with occasional visits to campus sites located in different regions.
About IDEA Public Schools
At IDEA Public Schools, we believe each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools.
IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report’s top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools
across Texas, Louisiana, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college.
When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.
Diversity, Equity and Inclusion
At IDEA we recognize that racism, bias, and privilege exist in society. We are committed to an organizational culture that promotes awareness and inclusivity for our students and staff and supports their path to positively impact our broader society. We are committed to recognizing the impact of racism and privilege, and commit as an organization to have equitable practices, policies, and structures. Visit https://ideapublicschools.org/dei/ to learn about IDEA’s Diversity, Equity and Inclusion Anti-Racist and Anti-Bias commitment.
To Apply
- Please submit your application online through Jobvite. It’s in your best interest to apply as soon as possible.
