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- Recruitment Information
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Recruitment Number 23-0262 – This vacancy is with the Department of Commerce & Consumer Affairs.
This recruitment will be used to establish a list of qualified applicants to fill the current vacancy and may be used to fill future vacancies as they occur.
Salary: $3,160 to $3,846 per month (SR-11, Step C to H).
Note: Hiring rates will be based on availability of funds, the applicant’s qualifications, and other relevant factors.
As a condition of employment with the State of Hawaii some positions may require that all qualified external candidates who have been given a conditional offer of employment to show proof of full COVID-19 vaccination and shall be fully vaccinated by his/her/their employment start date. A reasonable accommodation will be provided if requested by a candidate and it is determined through an interactive process that pregnancy, a qualifying disability, or a sincerely held religious belief prevents the candidate from receiving a COVID-19 vaccination.
- Duties Summary
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Reviews applications and supporting data for compliance with insurance licensing requirements of the State; reviews documents required to be filed by individuals and agencies to determine continuing qualification for licenses; assists in scheduling licensing examinations and monitors and scores examinations; and performs other duties as required.
- Minimum Qualification Requirements
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To qualify, you must meet all of the following requirements:
Basic Experience Requirement: Experience which demonstrated the ability to communicate effectively verbally and in writing in English, and the ability to make basic mathematical computations, including percentages and averages. Graduation from high school, or equivalent, may be substituted for the experience.
General Experience: Three (3) years of progressively responsible office work experience which involved the performance of a variety of clerical work including the review and processing of material (e.g., forms, documents, etc.) for completion, accuracy and conformance to standards.
Substitutions Allowed: Relevant substitutions as described in the Minimum Qualification Requirements, will apply.
The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Requirements in their entirety, please CLICK HERE.
01870:021016:03:JT
- Other Information
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The State of Hawai’i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.? If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-0936 for assistance.
PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAMThe PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service
ELECTRONIC NOTIFICATION TO APPLICANTS
The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.
Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner.? In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.
TESTING INFORMATION
The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.
In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.
Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.
CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office’s Levels of Review.
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YOUR JOB BENEFITS WITH THE STATE OF HAWAI’I
The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur.
A summary of these benefits, which is based on full-time employment, is listed below.Note: Benefits for NON-CIVIL SERVICE appointments will be provided by the hiring department at the time of interview.
With Civil Service modernization, effective July 1, 2002, employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. As a temporary member of the civil service, you will be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to members of the civil service, with the exception of return rights and placement rights associated with a reduction-in-force of a permanent member of the civil service.
Paid Holidays
You may be eligible for 13 paid holidays each year; 14 holidays during an election year.
Paid Vacation
You may earn vacation leave at a rate that other employers find tough to match – 21 days each full year from the FIRST year of employment. This compares to an average of 10 days offered by private companies. You may accumulate up to a total of 90 days (720 hours) of vacation.
Paid Sick Leave
You may earn sick leave at the same rate as vacation – 21 days per year from the FIRST year, and there is no limit on the amount you can accumulate. Expectant mothers may also use sick leave for pre-natal or post-natal check-ups or any illness related to pregnancy. Plus, unused accumulated sick leave may eventually be used to increase your retirement benefits in certain situations.
Other Leaves
Reasonable time off with pay may be provided for jury or witness duty, a death in the family, some military duty, and donation to the Blood Bank. Leave sharing donations may be granted to eligible employees who have serious personal illnesses or injuries or need to care for a seriously ill or injured family member. Various leaves without pay may also be granted with full re-employment rights.
Health Insurance
The State pays a part of the premiums for each employee’s enrollment in a State sponsored Medical, Drug, Vision, and Dental Plan. For more information, visit the Employer Union Trust Fund website www.eutf.hawaii.gov for coverage and options.
Group Life Insurance
The State provides a free life insurance policy for employees.
Retirement Plan
The State contributes to a retirement plan for eligible employees. Generally, employees under the Hybrid Plan with 10 years of credited service and who have reached 65 years of age or have 30 years of credited service and have reached 60 years of age may retire and receive benefits. To find out more about the options you have, go to http://ers.ehawaii.gov.
Premium Conversion Plan
Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.
Flexible Spending Accounts
Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.
Transportation Benefits
Participating employees may increase their take-home pay by having the State deduct qualified transportation expenses (i.e. eligible parking fees, monthly bus passes for TheBus, fare coupons for The Handi-Van, Vanpool Hawaii participation fee, etc.) through pre-tax payroll deductions.
Deferred Compensation
The State offers employees a voluntary pre-tax retirement savings plan designed to give employees a tax break today and an opportunity to build a retirement nest egg through voluntary payroll deductions. Several types of investment options are available.
Temporary Disability Insurance
Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.
Social Security
As an employer, the State also contributes to an employee’s social security account.
Promotions & Transfers
For employees with membership in the civil service, the State offers promotion and transfer opportunities throughout the State Executive Branch.
Training & Continuing Education
The State supports developmental activities related to an employee’s work. In many departments there are numerous in-service training opportunities available. Sabbatical leaves with pay are available for qualified employees.
Travel Expenses
The State may pay for certain business related travel expenses including mileage reimbursement for use of a personal car during work, airfare, meals and lodging expenses for trips to neighbor islands or out of state.
Incentive & Service Awards
The State has a program that recognizes employees for their years of service and provides cash awards for their superior accomplishments and other contributions that improve State operations.
Union & Collective Bargaining
Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee’s job is excluded from collective bargaining.
The above information is solely intended as a summary of the benefits available to State of Hawaii employees and is subject to change. Whether or not you are entitled to a particular benefit will depend on your specific appointment and employment status (included, excluded, exempt, non-exempt). Please refer to the appropriate collective bargaining agreement or executive order and all applicable laws, rules, policies, or plan documents for further details. Nothing herein shall be deemed as creating an employment contract, promise of employment, promise of continued employment, or obligation of any kind on the part of the State of Hawaii.
CLICK HERE for more information on the State of Hawaii’s Benefits At-A-Glance.
The State of Hawaii is an Equal Opportunity Employer
Revised 01/13
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APPLICANT’S ACKNOWLEDGMENT – REQUIRED SUPPLEMENTAL QUESTIONS
The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the qualification requirements and/or your final score. Failure to provide detailed and complete information may result in your application being rejected or your receiving a lower score. Do not submit a resume in lieu of completing the Supplemental Questions.You must submit verification (e.g., copies of official transcripts or diploma as directed below) in order to receive credit for education. In general, proof of education downloaded from and/or submitted through the internet will not be accepted. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.
To receive credit for substitute, temporary assignment, or volunteer experience, applicants must submit an official letter of verification. The letter should include the job title, employment dates, number of hours worked, a description of the duties performed, and a contact name and phone number.
Any information you submit may be verified. Supporting documents must be either electronically attached to your application or submitted to our office as soon as possible. Our mailing address is: State of Hawaii Department of Human Resources Development, 235 South Beretania Street–11th Floor, Honolulu, Hawaii 96813. Documents should be identified by job title and recruitment number.
- I acknowledge that I have read, understand and agree to all of the above.
02
APPLICANT’S ACKNOWLEDGMENT (Continued)
Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified. In general, concurrent experiences and/or education will not be double credited unless otherwise specified. Your possession of the required amount of experience will not in and of itself be accepted as proof of qualification for the position. The overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position. Our calculation of experience will be based upon a full-time, 40-hour work week. Part-time experience will be prorated. Example: Twelve months of experience at 20 hours/week will be prorated to six months of experience. Also, hours worked in excess of 40 hours/week will not be extra credited. Example: Twelve months of experience at 60 hours/week will be credited as one year of experience, not one and a half years.- I acknowledge that I have read, understand, and agree to all of the above.
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APPLICANT’S ACKNOWLEDGMENT – MINIMUM QUALIFICATION REQUIREMENTS (Complete information and details)
The information provided in the job announcement represents a summary of the complete Minimum Qualification Requirements. A live link to the complete Minimum Qualification Requirements was provided to me in the job announcement.- I acknowledge that I have accessed and read the complete Minimum Qualification Requirements via the live link provided in the job announcement.
04
BASIC EXPERIENCE/EDUCATION REQUIREMENT
Do you possess experience requiring the ability to communicate effectively verbally and in writing in English, and the ability to make basic mathematical computation, including percentages and averages, or possess a high school diploma or equivalent?If yes, please provide the following information. If you do not possess this experience/education, please state ‘N/A.’
A. Employer’s name, your job title, dates employed (mo/yr to mo/yr) and hours worked per week.
B. A brief description of the duties/tasks you performed which demonstrated your ability to communicate effectively verbally and in writing in English, and the ability to make basic mathematical computations, including percentages and averages.OR
A. Name of the high school where you earned your diploma or equivalent.
B. City and state where you earned your diploma or equivalent.
C. Did you earn a diploma, equivalent (e.g., GED)?05
GENERAL EXPERIENCE REQUIREMENT
Do you possess at least three (3) years of progressively responsible office work experience which involved the performance of a variety of clerical work including the review and processing of material (e.g., forms, documents, etc.) for completion, accuracy and conformance to standards?If yes, identify each experience you would like us to consider. If you do not possess this experience, please state ‘N/A’ below.
Treat each change in employer or position separately. The information for EACH employer or position should include:
A. Employer name, your official job title, complete dates of employment (mo/yr to mo/yr), and the average number of hours worked per week.
B. Describe your employer to include the organizational structure, the section you worked in, the services provided and the clientele served.
C. What was the primary function of your position? Describe your duties and responsibilities which demonstrated the performance of a variety of clerical tasks.
D. Describe your duties which demonstrated the performance of reviewing and processing materials (e.g., forms, documents, etc.) for completion, accuracy, and conformance to standards. Include your specific role, the steps you took and examples of the tasks you performed.
E. Describe your duties, if any, with this employer which demonstrated your knowledge and experience with following and applying any laws, rules, regulations and/or procedures.
F. How did your authority and duties differ from those of your supervisor?
Be specific and complete in your responses. A resume submitted in lieu of answering each supplemental question completely will not be accepted.
06
SUBSTITUTION OF EDUCATION FOR GENERAL EXPERIENCE
Please indicate if you are using the substitution to meet the General Experience requirement.In order to receive credit for your academic training, you MUST SUBMIT a copy of your OFFICIAL TRANSCRIPTS with your online application.
- I am not using the substitution.
- Completion of a course of study at a regionally accredited business school or community college in a field such as business technology or office administration and technology.
- I possess an Associate’s degree from a regionally
accredited college or university. - I possess a Bachelor’s degree from a regionally accredited college or university.
- I possess a Master’s degree from a regionally accredited college or university.
* Required Question
