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Full Job Description
About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
Location Description:
For its first ever property in the Pacific Northwest, InterContinental® Hotels & Resorts debuts a luxurious property with more than 200 guest rooms, Grand and Junior Ballrooms, lobby bar, a gym, and a dedicated concierge team.
Overview:
The “Avenue Bellevue” development is a newly constructed mixed-use hotel, retail & residence project “The Avenue” consisting of 365 luxury serviced condominium units in 2 towers opening October 2023, surrounded and in synergy with the 208 rooms and suite first class “InterContinental Hotel Bellevue”, convention center, several restaurants, 1.000 unit parking garage and extensive 100.000sf luxury retail space.
We are seeking a Marketing & PR Manager who will be responsible for partnering with the Pyramid Global and IHG Field Marketing services teams to drive digital promotions and awareness across all key segments including catering, group, leisure, and transient segments; as well as grow and refine all segments in reputation database and provide support with collateral and other marketing materials.
Key Responsibilities of the Marketing & PR Manager:
- Ensures the hotel’s website and content is up to date and keeps the sites dynamic for Internet related exposure by focusing on copywriting content for the targeted audience.
- Responsible for giving creative direction for all advertising production (online & offline), and photo and video production, marketing & operational collateral.
- Oversees the content quality and growth of the hotel’s social media pages.
- Assists in the preparation of all communication materials including interviews, press releases, speeches, and award nominations.
- Develops and maintains active contact with the media, influencers, and tourism boards.
- Builds effective and collaborative relationships with internal and external stakeholders to ensure all sales opportunities are maximized.
- Collaborates with DOSM on creation of marketing strategies and engage with third-party partners to execute action plans for all customer segments including Group, Leisure Transient, Wedding and Food and Beverage.
- Manages local customer communication, including eblasts and media partner promotions.
- Under the guidance of DOSM and within budget constraints, manage local advertising and promotion opportunities and events to promote the hotel, F&B outlet, and other hotel offerings.
- Ensures the correct policy and brand standards are followed by the hotel in all marketing collateral, advertising, and E-Commerce.
- Assists in managing property collateral and managing template database for printed and digital promotional pieces; maintain digital asset libraries.
- Represents the property and manages on-property activities for media visits, photo shoots and related activities.
- Develops and implements effective Marketing and Communication strategies in line with the brand and the hotel’s commercial objectives.
- Plans and creates promotions and packages together with the relevant departments, i.e., F&B, Rooms, Revenue, etc….and incorporates a multi-channel approach to all activities.
- Collaborates with the DOSM to finalize and manage the marketing budget.
- Maintains the content quality scores of all OTA’s and other online channels where the hotel and its assets are present.
Qualifications:
- Minimum 2 years of experience in a Digital Marketing role with hotel experience strongly preferred.
- Hands on experience with graphic design, photo, and video editing tools.
- Understands and supports processes and tools for digital advertising, SEM (including SEO), social media advertising and website development for hotels, restaurants, and other property outlets.
- Strong attention to detail and proofreading skills
- Excellent written and communication skills
- Ability to write copy in different styles, including writing for SEO purposes, preferred.
- Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Outlook, Delphi (or in-house sales system), Illustrator, Canva, Report Builder, Knowland and Incite reports.
- Ability to read, write and speak the English language to fully comprehend guest requests, memos, proposals, general correspondence, and similar written materials.
- Interpersonal skills to provide overall guest satisfaction.
- Flexible scheduling with availability to work varying shifts as business dictates.
- Commercially astute, multi-tasker who is motivated by finding solutions to challenges.
- Must adhere to all Pyramid Grooming Guidelines
- Be able to work in a standard position for long periods of time.
- Punctuality and regular/reliable attendance
- Honesty and Integrity
EDUCATION AND/OR EXPERIENCE
Education:
- Minimum of four years of college level courses with an emphasis on Hotel Management, Business Administration, Marketing or Communications preferred.
Experience:
- 2+ years digital marketing, PR and marketing experience in the hospitality industry, preferably with a luxury hotel brand.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to stand and exert well-paced mobility for up to 5 hours at length.
- Must be able to sit and/or stand for long periods of time
In addition to competitive salary we also offer a comprehensive benefits program.
- Medical, dental and vision insurance
- Free parking
- Supplemental Medical insurance including Hospital Indemnity, Accident insurance and critical illness
- Basic Life and accidental dismemberment
- Life insurance buy ups
- Employee assistance programs
- Competitive matching 401 k
- Pet insurance
- Hotel discounts program
- Paid time off
- Paid Holidays
Working with Pyramid Global hospitality is working for an employer that cares about your well-being where we put our people first. Come join us and experience career growth! We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.
Compensation Range: The compensation for this position is $80,000.00/Yr. – $100,000.00/Yr. based on qualifications and experience.