International Institute of New England Hiring for HR Administrator at Boston, MA Full Time

The mission of the International Institute of New England (IINE) is to create opportunities for refugees and immigrants to succeed through resettlement, education, career advancement, and pathways to citizenship. One of the oldest and largest human services organizations for New Americans in the region, IINE serves 4,000 people each year in Boston and Lowell, Massachusetts, and Manchester, New Hampshire. Our programs include case management, youth and family services, English for Speakers of Other Languages (ESOL), employment and skills training, and immigration legal services.

A dynamic, forward-looking, smart, and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Successful candidates will join a committed team of professional staff and volunteers who are devoted to welcoming and serving new Americans.

Human Resources Administrator

• Reports to: Human Resources Manager
• Supervises: N/A
• Status: Non-Exempt, Full-Time, On-Site
• Work Location: Boston, MA; Lowell, MA; Manchester, NH
• Pay Range: $21- $24/hour, depending on experience

Benefits:

Full-time employees will be eligible for all benefits including vacation, personal, sick days and twelve paid holidays. You may participate in all benefit programs that IINE establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, IINE offers medical, dental and vision. Company-paid life insurance, company-paid short term disability (STD), long term disability (LTD), accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 403(b) with company match plan(s) pursuant to the terms and conditions of company policy and the 403(b)-plan document. Other perks such as discounts through our vision plan, fitness reimbursement and more

Overview:

The Human Resources Administrator assists the HR Department in a variety of ways and serves as the first point of contact for HR-related queries and with external partners. The HR Administrator supports multiple initiatives, including the recruiting, onboarding, retention, and off-boarding of employees, keeping up-to-date employee records across HR digital systems, supporting employee benefits administration, and performing other administrative tasks that support IINE’s employees.

Responsibilities:

• Assist with staffing and recruiting initiatives and processes as needed including, reviewing job descriptions, managing job postings, coordinating interviews, and drafting offer letters.
• Serve as a backup to the Recruiter in representing the organization at career fairs, cultural festivals, and any other IINE-sponsored or community events.
• Process change requests, including promotions and position changes.
• Review completed new hire paperwork and collaborate with the HR team to coordinate the onboarding for new hires.
• Assist with the employee onboarding process and new hire orientation.
• Process I-9 verifications.
• Collaborate with HR team members in streamlining processes and systems.
• Assist in creating and updating step-by-step guides and vendor contacts for all HR processes.
• Assist with administrative tasks related to benefit management.
• Support staff events organized by the Human Resources Office.
• Assist the Human Resources Manager and Chief Human Resources Officer (CHRO) with administrative tasks including reimbursements.
• Responsible for maintaining HR email and responding to staff inquiries appropriately and in a timely manner, escalating to HR team members as needed.
• Assist the HR team with email responses, managing calendars, and scheduling meetings.
• Record meeting minutes for HR team meetings and any other HR-facilitated meetings.
• Maintain updated HR training rosters and database of HR trainings.
• Review, update, and audit personnel and related HR files while maintaining accuracy and legal compliance, as directed by the CHRO.
• Follow up with payroll requests and questions.
• Assist in preparing required HR reports across the organization including implementation of monthly HR scorecards.
• Assist the HR team with reports and presentations.
• Provide administrative assistance on projects and last-minute HR requests, as assigned by the CHRO and HR Manager.
• Update organizational charts and other internal documents.
• Assist in updating employee personnel manual, as needed.
• Assist in maintaining accurate data in HR related software including ADP, ClearCompany, Predictive Index, and SharePoint.
• Assist the payroll department by providing relevant employee information (e.g. leaves of absence, sick days, work schedules, etc.).
• Maintain knowledge of up-to-date and in depth human resources legal requirements and regulatory compliance practices.
• Maintain knowledge of industry trends and participate as needed with recommendations for improvement to the organization’s policies, procedures, and practices on personnel matters
• Perform all other duties assigned by supervisor

Qualifications:

• Associate’s Degree plus two years of related HR experience or equivalent number of years’ experience
• At least two years of administrative experience
• Ability to travel to all three sites: Boston, MA; Lowell, MA; Manchester, NH
• Strong oral and written communication skills
• High degree of diplomacy and confidentiality required
• Strong organization skills and attention to detail
• Ability to multitask and prioritize competing tasks
• Strong sense of professionalism and ability to communicate with internal and external stakeholders at all levels of organization
• Proficient with Microsoft Office Suite
• Ability to respond directly to employee concerns and assess when to escalate to HR Manager and/or CHRO
• Enjoys working in a fast paced, dynamic environment
• Must be comfortable with learning and mastering new software tools
• Commitment to the mission of serving immigrants and refugees

Job Type: Full-time

Pay: $21.00 – $24.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

COVID-19 considerations:
Covid-19 Policy

Please be advised that IINE mandates that employees are vaccinated against COVID-19. Employees must be able to attest to or provide proof of vaccination as a condition of employment, subject to reasonable accommodation as required by law.

Ability to commute/relocate:

• Boston, MA 02116: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 3 years (Required)

Work Location: One location