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Description
Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.
IT Concepts is currently seeking an experienced Sr. Program Manager to Support the USAID (US Agency for International Development). As a Program Manager, you will oversee the delivery of technical, administrative, and management services to the USAID’s Office of Human Capital and Talent Management (HCTM). You will administer the implementation of transformational human capital strategies to HCTM and the oversee the complete life cycle of HR support to include targeted recruitment, staffing, classification, employee relations, labor relations, records management, retirement and benefit, services, compensation support, payroll action processing, separations, and training. You will ensure mission success to USAID.
Location: Work location will be on-site in the DC office, and Hybrid Telework options based on Customer needs.
Responsibilities:
- Responsible for overall performance, service delivery, and quality of project deliverables completed under this contract
- Work collaboratively with the HCTM leadership team to achieve program performance objectives and identify challenges and mitigation plans
- Act as primary customer contact for project activities, leading project review sessions with the customer to discuss cost, schedule, and technical performance
- Establish milestones, monitor adherence to master plans and schedules, and identify program problems and obtains solutions, such as allocation of resources or changing contractual specifications
- Provide senior operational support for the contract program operations and directly supervise and manage ISC contractors’ performance to ensure service delivery meets contractual requirements and are conducted within USAID guidelines and directives.
- Support status updates on tasks as required and attend weekly status meetings.
- Ensure the completion of administrative tasks such as the compiling of reports that detail program activity to supply client with status and progress of projects
- Plan and coordinate future contract changes with HCTM and other procurement officials – including reviewing specifications and schedules, identify trends and potential problems, and recommending alternatives and solutions for procurement strategies.
- Contribute to process improvement initiatives as it relates to improving program delivery.
- Ensure that the program produces the required deliverables of quality, within the specified constraints of time and cost and to achieve the potential benefits defined in the business case
- Organize, plan, and execute staffing requests with qualified resources and facilitate needed contract actions to include subcontractor management, staff equipment allocations, and suitability/background check processes
- Communicate challenges and potential risks to the client, as needed, and develops mitigation strategies
- Lead strategic working sessions, both internal and with clients
- Assist client with eliminating the manual upload processes currently in place
Requirements
- Bachelor’s degree
- PMP certification, FAC-PPM certification, or equivalent
- Possess Secret Clearence
- Must be a U.S. Citizen, and reside within commuting distance to DC office
- Strong customer orientation, and conflict resolution skills
- Senior-level knowledge, skills, and experience in federal government program management leading HR operations for federal government clients
- Familiarity of the Human Capital Talent Management (HCTM) HR Transformational model
- Ten (10) years of experience managing Human Resouces (HR) operations programs
- Ten (10) years of experience working with business stakeholders within a cross-functional matrix environment.
- Experience supporting HR Information System implementation and sustainment
- Experience in providing complete life cycle of federal human capital management including HR support and services, including staffing, classification, employee relations, labor relations, records management, retirement and benefits, compensation support, payroll action processing, separations, and training
- General understanding of the following:
- Human capital staffing and merit-based promotion procedures to include Delegated Examining Unit (DEU) and all sources of special hiring authorities
- OPM Classification Standards and the Fair Labor Standards Act
- OPF Management
- Federal Benefits and Retirement Systems including CSRS/FSRS, FEGLI, FEI-IB, FSA, FMLA, etc.
- Federal Payroll Processing
- Experience with providing strategic management and analysis of federal human capital practices required to meet agency organizational goals and strategic objectives
Preferred
- Master’s degree
Benefits
The Company
We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our ITC community, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.
We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).
Industry Recognition
Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.
Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award
Benefits
We offer great benefits – Competitive Paid Time Off, Medical, Dental and Vision Insurance, Identity Theft Protection, Legal Resources Coverage, 401(k) with company matching with NO vesting period. ITC Health benefits have $0 premium for certain plans as an employee.
We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amount may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.
We work hard, we play hard. ITC is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we have free tickets to Nationals games available upon employee request; we host happy hours, holiday events, fitness events, and annual celebrations. In alignment with our commitment to our communities, we host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.
AAEO & VEVRAA
IT Concepts is an Affirmative Action/Equal Opportunity employer and a VEVRAA (Vietnam Era Veterans’ Readjustment Assistance Act) Federal Contractor. As such, any personnel decisions (hire, promotion, job status, etc.) on applicants and/or employees are based on merit, qualifications, competence and business needs, not on race, color, citizenship status, national origin, ancestry, , sexual orientation, gender identity, age, religion, creed, physical or mental disability, pregnancy, childbirth or related medical condition, genetic information of the employee or family member of the employee, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.
IT Concepts maintains a strong commitment to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure that our hiring practices align with these requirements.
As a part of our VEVRAA compliance efforts, [Company Name] has established an affirmative action plan that outlines our commitment to the recruitment, hiring, and advancement of protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.
We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary, and it will not impact your eligibility for employment.
Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.
How To Apply
To apply to IT Concept Position- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” You can upload your resume and complete all the application steps. You must submit the application for IT Concepts to receive. If you need alternative application methods, please email [email protected] and request assistance.
Accommodations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
