Jackson Rancheria Casino Resort Hiring for Representative, Employee Relations at Jackson, CA Full Time

Responsibilities:

• Develops and/or prepares instructional material, curriculum, learning objectives, teaching aids and/or course materials for such areas as sexual harassment, guest service, new supervisor training, and coaching/counseling employees.
• Conducts instructional sessions covering specified areas as defined and developed by Human Resources Department.
• Demonstrates excellence and creativity in public speaking and presentation.
• Models professionalism, seeks to motivate and inspire whenever possible.
• Responsible for tracking, reporting and analysis of training participation and feedback.

• Conducts confidential employment investigations into claims of workplace harassment such as sexual harassment, hostile work environment and/or discrimination as directed by the HR Management team.
• Maintains investigation files and tracking system.
• Communicates investigation outcomes and completes any resulting training and/or documentation.

• Assists with the creation, coordination and prepares for all employee-related programs including employee appreciation, recognition and awards as directed by the Employee Relations Manager.
• Assists in the planning, assigning and rewarding of employees.
• Coordinates Years of Service award recognition and Employee Appreciation programs for all employees to departments.
• Assists employees with applications to access the employee CARE fund.

• Assists in determining various methods to reduce turnover and increase retention.
• Assists in the development of reporting to indicate morale levels of employees and managers.
• Responds to employee suggestions.
• Assists with employee problem resolution and helps coordinate processes of responding to employee complaints.
• Facilitates interviews of managers and employees to gather information on their responses to general factors that affect worker morale, motivation, and efficiency.
• Facilitates meetings with management to discuss possible actions to be taken; assists with addressing complaints between managers and employees and resolves problems.
• Assists in the development and implementation of programs, plans, policies and procedures for retention and employee recognition.

• Provides employee advocacy; must temper this action by knowing the spirit and intent of the Employee Handbook and the policies therein.
• Facilitates conflict resolution for employee disagreements, conflicts or misunderstandings when necessary.

Qualifications:

• Working knowledge of Microsoft office, including Word and Excel.
• Excellent communication skills (verbally interacts with guests, fellow employees, and management.
• Must have strong oral presentation skills as well as excellent verbal and written communication skills.
• The sucessful candidate will be an analytic, creative thinker with strong project management skills.
• Minimum High School level education required, with a college education and previous Human Resources, Employee Relations and/or Training experience a plus.

• Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am.