Jaculeen Dano, MD Hiring for Medical Office Assistant Job at Austin, TX Full Time

Medical Office Assistant to work the front desk or office area of an established dermatologist. Will manage communications from patients and work with the doctor and medical staff. Their role is to be focused on great customer service, to keep track of patient demographics in the electronic health record (EHR) and organize office records to ensure that all patients get prompt care and provide the correct payment information for their accounts.

Responsibilities: Great customer service as the front-line person for the practice

Include but not limited to answering phones and solving patient problems/questions, booking appointments, entering insurance information into software, verifying insurance benefits, managing referrals in the EHR, managing incoming faxes, scanning labs/faxes into EHR

Requirements: Kind, curious, follows directions, growth minded, enjoys solving challenges, can deal with change, can focus to learn new things, reliable and really enjoys working together to help people & making a difference in other’s lives every. single. day.

There is no “us or them” in my practice. No drama, gossip or dumping on others tolerated. We have the great job of helping others and it is easy when everyone follows directions and works together to make it happen. I am looking for someone that shows up with an attitude of “how can I help the team and the patients” and does their job to avoid making it harder on others. It is great to work with a close and supportive team and I am looking for someone that values that as well. It would be also great to find someone looking for long term position and I will increase the pay if someone is value added to the team. I believe we are all more successful financially and personally when working for a common good with good people. Karma. (if my boys read this though they would say, “That is so cringe Mom!” 😉

Job Type: Full-time

Pay: $25.00 – $28.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Uniform allowance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

COVID-19 considerations:
All team members are wearing medical grade masks. HEPA filters running in all rooms. The building has installed new air filter. We are screening all patients for Covid symptoms.

Ability to commute/relocate:

• Austin, TX 78731: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Can you describe a problem at work or school and how you learned from it to make it a positive/growth experience?

Experience:

• Computer skills: 1 year (Required)

Work Location: One location