Associate / Employee Relations Manager – REMOTE
The Associate Relations Manager works to create an overall high performance and healthy work environment for all associates. Daily investigate complex and high-risk employee complaints and work to effectively resolve cases in compliance with company policy. They also serve as a consultant to HR business partners as a trusted advisor on employee relations. The AR Manager works closely with their peers, the Legal team, HR business partners, and business leaders in making recommendations regarding appropriate action where there is discriminatory conduct, harassment, inappropriate workplace behaviors, or other violation of company policy. Additionally, this role helps review and edit where necessary, policies and procedures related to forming positive associate relations.
The ideal candidate enjoys talking with associates, is skilled at asking the right questions to learn what occurred, juggling multiple assignments, solving complex problems, collaborating with others, and continuously exploring ways to enhance positive associate relations.
The Associate Relations Manager reports to the Associate Relations Senior Manager.
Primary Responsibilities:
Core Competencies & Accomplishments:
What you get:
We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when and how they want to shop – from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.
Please visit JCPenney’s Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter and LinkedIn.
For more opportunities to join our team please visit our careers page.
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