JPMorgan Chase Bank Hiring For Vp, Payments Product Strategy & Operations Transformation at Plano, TX, United States Full Time

Job Description

Position Summary
This role will be part of the Product Strategy & Chief of Staff team within the Payment Platform Transformation & Change organization. The team operates as an internal consulting team supporting product/process improvement and efficiency for Payment Operations teams totaling over 1000 team members. We develop recommendations and opportunities to innovate as our cutting-edge Payment capabilities continue to evolve. You will be a key member of the team developing the strategy and roadmap for this transformation, including planning for new tools, organizational changes, product requirements, and more.
Our team is a close-knit group including people with management consulting and strategy backgrounds. We operate in a fast-paced, team-driven environment with lots of collaboration with partner teams and senior stakeholders. We have a high profile across the Payments organization and provide visibility, perspective, and recommendations to many executive leaders.
As a Strategy team, our work is ever-changing and there is rarely a “typical” day, but our responsibilities largely fall into three categories:

• Projects focused on designing or improving the operating model for specific functions or teams, including tools/technology, process efficiency, organization, location, etc.

• Operational change planning, including technology decommission, replacement product requirements, and capabilities needed to remain a competitive industry leader

• Executive-level strategy planning and communications, conducting analysis and developing discussion material on process changes, budget plans, organizational change, roles/responsibilities or interaction models

Our department and team follow a hybrid working model in which working time may be split between the office and work-from-home, based on pre-defined rotation schedules. For this role, the anticipated in-office time would be approximately 60%.
Responsibilities for this role include :

• Own development and delivery of analysis and recommendations to support the Payments business’s global transformation objectives
• Scope problems, identify issues and opportunities, design solutions, and quantify financial and business impacts
• Develop and deliver executive-level presentations to communicate recommendations, including clear and organized decks, quantitative analysis, and conceptual opportunity assessments
• Collaborate with team members and leaders internally and across cross-functional teams including Product, Technology, Operations, and Transformation
• Advise and influence executive leadership on key business decisions and major change initiatives through strong trusted advisor relationships
• Stay abreast of market trends to ensure recommendations will help the firm’s Payment business remain an industry leader among various agile new competitors
• Identify potential roadblocks/obstacles to transformation plans and escalate issues as needed
• Exhibit strong team leadership skills; manage and actively invest in building and developing junior team members

Requirements:

• 5-7+ years of experience with a premier strategy consulting firm and/or an internal consulting/corporate strategy team
• 7-10+ years of experience in financial services, payments/Merchant Services, technology, e-commerce, or fintech
• Bachelor’s degree required; MBA or advanced business degree from a top-tier program preferred
• Self-starter who can identify opportunities and drive results with little direction in a fast-paced, collaborative and cross-functional team environment
• Distinctive problem solving skills; able to break down and structure complex problems, apply analytical rigor, and communicate clear takeaways and recommendations
• Strong executive presence, team leadership, and presentation skills
• Strong PowerPoint (including PitchPro & ThinkCell) and Excel skills
• Knowledge of product development processes and understanding of product development lifecycle preferred
• Comfortable with ambiguity; able to create and deliver conceptual storylines for stakeholders across business lines and functions

Organization description
J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, payments, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. The Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Employer description
J.P. Morgan’s Payments business is an innovative leader in the payment space serving 85% of Fortune 500 companies and delivering several industry firsts. Our Payments solution stack includes payment processing and merchant acquiring as an industry leader, holding the #1 position in market share by volume. Our expanding suite of global products and technology platforms alongside our consultative expertise are developed to provide unique client value and address the challenges treasury and payments professionals face today and will continue to face in the coming years.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
Equal Opportunity Employer/Disability/Veterans
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans