Kahu Malama Nurses Hiring for Medical Receptionist Job at Wailuku, HI Full Time

Kahu Malama Nurses is currently seeking a Medical Receptionist to support our client in Wailuku (and Lahaina!). We offer benefits and competitive pay (discussed during interview and based upon experience)!

Role Purpose:  

The Receptionist is a vital member of the team and is responsible for answering telephones, registering all new patients, working face-to-face with patients, checking in/out patients, cashiering, verification of insurance, in a busy work environment.

Responsibilities include:  

• Verifies insurance details, the spelling of patient name, date of birth, collects payment (cash and credit/debit).  When working as patient check-out, partners with our Patient Billing Specialist in our second lobby.

• Will rotate with the front desk receptionist role. May be assigned as needed at our two satellite health centers in Wailuku and Lahaina.

• Answers and places telephone calls in a professional manner always, ensuring that the privacy of all patient and client medical information is in accordance with HIPAA regulations and clinic policies and procedures.

• Greets patients at the reception desk and the patient check-out desk on a rotational basis.

• Responsible for helping to make patients feel comfortable while in the clinic

• Obtains essential patient information for registration and assists patients and families with necessary registration forms and insurance applications.

• Reviews clinic registration forms for completeness and performs follow-up of any necessary corrections.

• Responsible for creating new accounts and reviewing established accounts for updated information in Electronic Records Management system–must be an accurate typist.

• Scans all documents received from patients into document management storage and imports to patients’ file/account.

• May make reminder calls to patients for following day’s appointment.

Position Requirements 

• Education: High School Diploma; The ideal candidate must have high school diploma or equivalent, basic math skills, computer literate, valid driver license and reliable transportation, and ability to relate to clients in a diverse population from diverging socio-economic backgrounds.

Experience:

• Minimum one year experience as a dental/front office/back office in a medical setting preferred.

Skills & Certifications:  

• TB Clearance within the past 12 months 

• Valid Driver License 

• Access to an insured vehicle 

• BLS CPR 

• Proof of COVID-19 Vaccination as required by federal mandate or approved request for reasonable accommodation for medical or religious exemption. 

• Certification to administer injections or obtain certification within first six months of employment

• Ability to collaboratively and patiently work with patients and their parents who face social determinants of health, may be home and food insecure, and may not be fluent in English

• Ability to be self-directed to perform duties with limited supervision

Type: Full-time/40 Hours; Non-Exempt 

Schedule: To be discussed during interview

Pay: $16.00/hour

Top Benefits/Perks:  

As a team member at Kahu Malama Nurses, you will be eligible for:  

• Competitive Benefits such as health care, dental care, vision care, and 401K/matching 

• Career Development 

Location:  Maui; The primary work location is Wailuku clinic and may be assigned to the Lahaina or Wailuku satellite clinic.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Are you currently residing on the Island of Maui?

Experience:

• dental/front office/back office in a medical setting: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location