Kai Coastal Inc Hiring for FedEx Ground BC (Business Contact) Operations Manager Job at Ventura, CA Full Time

Kai Coastal Inc.

FedEx Ground Contractor based out of Ventura, CA is looking to hire a Full-Time Operations Manager (Business Contact – BC).

We are looking for a reliable, professional, and detail-oriented individual with at least 3-4 years of Pickup & Delivery Routes Management experience (FedEx, UPS, DHL, Amazon) to take a leadership role in our company. We currently run between 12-14 routes (Home, Ground, Smartpost) a day.

Prior FedEx Ground driver / BC experience is strongly preferred.

Job Responsibilities:

• Lead a team of 15+ drivers
• Route planning – Responsible for understanding and estimating the daily service needs of FedEx and its customers, scheduling drivers according to hours of service guidelines, managing equipment needs, dispatching drivers, and optimizing routes for efficiency
• Monitor delivery exceptions daily and also ensure all pickups are made within their designated time windows.
• Must maintain ILS% of 99.7%+ monthly.
• Responsible for hiring, terminating, coaching, training, recognizing and rewarding, performance evaluation, discipline, addressing driver concerns, and staff productivity
• Ensure an adequate number of drivers is maintained to complete all assigned runs
• Management and use of some technology and applications such as PackageRoute, VEDR, scanner, and DRO (route planning software)
• Resolve Truck breakdown situations and manage routine maintenance and repairs of vehicles
• Assume the role as a driver for “clean-up” or “fill-in” when needed

• Perform weekly team safety meetings as well as one-on-one training as needed. Ensure proper pre-trip and post-trip inspections are being performed. Proper documentation and reporting of accidents
• Track daily performance with a focus on Safety, Service Level & Efficiency
• Coordinate and schedule maintenance and repairs on equipment at regular intervals to avoid unnecessary breakdowns
• Ability to run any route as coverage drivers as required when short of drivers/not showing up etc..
• Report daily/weekly to upper management to ensure routes and procedures are running efficiently

· Keep the fleet, navigation system, scanners etc.., ready, every day with regular maintenance

· P&L Responsibility – Maximize revenue and minimize expenses to meet financial goals

· Maintain an excellent relationship with FedEx terminal management. Daily check-ins and timely response to their inquiries

· Responsible for the training of every new driver to ensure compliance with all company policies and regulations

To be considered for the position, you must:

• Have 2+ years of Pickup & Delivery Routes Management Experience with either FedEx, UPS, DHL, or Amazon
• Possess time management, organizational, and multi-tasking skills necessary to work in a fast-paced environment, while maintaining high attention to detail and accuracy
• Have basic computer skills
• Be a clear, direct and assertive communicator
• Be detail-oriented

Additional Requirements

• Have a valid driver license
• Have a clean driving record (no speeding tickets in the past 2 years, moving violations, or other incidents)
• Pass a physical, drug screening, and background check
• Able to lift 100+ lbs (dolly provided) and able to get in and out of vehicle multiple times per day
• Legal status to work in the USA
• English language proficiency
• Must be Punctual, Energetic, Responsible, DEPENDABLE

*** CANDIDATES WITH AN ACTIVE FEDEX ID, PREFERRED ***

The ideal candidate is someone who is:

• Dependable — more reliable than spontaneous
• People-oriented — enjoys interacting with people and working on group projects
• Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
• Detail-oriented — would rather focus on the details of work than the bigger picture
• Achievement-oriented — enjoys taking on challenges.
• Autonomous/Independent — enjoys working with little direction
• Innovative — prefers working in unconventional ways or on tasks that require creativity
• High-stress tolerance — thrives in a high-pressure environment

If selected for the position you’d be joining a Management Team that is:

• Detail-oriented — quality and precision-focused
• Innovative — innovative and risk-taking
• Aggressive — competitive and growth-oriented
• Outcome-oriented — results-focused with a strong performance culture
• Stable — traditional, stable, strong processes
• People-oriented — supportive and fairness-focused
• Team-oriented — cooperative and collaborative

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Pay: From $60,000.00 per year to $80,000.00 (Dependent on Experience)

Schedule:

• Day shift
• Holidays
• Monday to Friday
• On call
• Weekend availability

Experience:

• FedEx, UPS and/or Amazon Manager: 2 years+ (Preferred)

Job Type: Full-time

Pay: $60,000.00 – $80,000.00 per year

Schedule:

• 10 hour shift
• Monday to Friday
• On call
• Weekend availability

Application Question(s):

• Do you have Pick and Delivery Management experience?

Experience:

• Management: 2 years (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location