Kampai Hiring for Restaurant Assistant Manager/Operations Manager Job at Jackson, WY Full Time

Assistant GM/Operations Manager

Full Time

Kampai

Jackson, WY

The assistant general manager (AGM) works alongside the general manager to ensure that day-to-day business operations run smoothly. The assistant manager will draw up weekly schedules, order merchandise, and assist the general manager with training, recruiting, promotions and planning. The position will work alongside the GM nightly ensuring smooth front of house operations and guest care as well as employee management.

General Expectations:

• Act with integrity, honesty and knowledge that promote the culture, values of kampai

• Recognize or seek areas for staff and restaurant improvement and offer positive solutions for change

• Operate within the restaurant on a daily basis with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.

• Understand completely all programs, procedures, standards, specifications, guidelines and training programs.

• Understand philosophy of executive chef, management and owner. Displays consistent attention to detail and follow through of all restaurant policies.

Qualifications:

• A minimum of 4 years in a fine dining restaurant with management experience.

• Must display the image and positive attitude set forth by the restaurant philosophy.

• Must have excellent interpersonal skills and be able to communicate clearly, both verbal and written.

• Be able to work in a standing position for long periods of time (minimum of 8 hours a day).

• Be able to reach, bend and frequently lift up to 30 pounds.

• Must have the stamina to work a minimum of 50 hours per week.

• Experience with POS and Reservations software required. Toast and Resy preferred.

• Experience with social media marketing is helpful.

Responsibilities:

• Assist, facilitate and coordinate all restaurant operations alongside and in addition to the GM.

• Coordinate daily administrative tasks pertaining but not limited to labor reports, nightly tip allocations, overseeing inventory ordering, and daily maintenance of equipment and the building.

• Maintain an accurate and up-to-date plan of restaurant staffing needs. Prepare schedules and ensure that the restaurant is staffed for all shifts.

• Facilitate seamless interactions between front and back of house staff. Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness.

• Ensure highest quality guest experience. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.

• Provide direction to employees regarding operational and procedural issues.

• Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews.

• Coordinate with the chefs on nightly specials, and menu changes. Print menus and specials cards as needed.

• Update and maintain VIP lists and guest records.

• Update and maintain staff training procedures and manuals

• Managing social media accounts under the direction pre-set formula and template.

Compensation:

$75,000 Annually

Benefits:

• Relocation services available for the right candidates

• Ski pass discounts

• “Gold” Health, Dental and Vision plan with individual premiums paid 100%.

• Housing opportunities available.

Job Type: Full-time

Pay: Up to $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Physical Setting:

• Fine dining restaurant

Schedule:

• 8 hour shift
• Weekend availability

Supplemental Pay:

• Bonus pay

Ability to commute/relocate:

• Jackson, WY 83001: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Experience:

• Fine Dining Service/Management: 4 years (Preferred)

Work Location: One location