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Job Description
At Kelly® Professional & Industrial, we’re passionate about helping you find a job that works for you. If you ask us, this job looks pretty great.
We are seeking an Human Resources Assistant for an Insurance Company based in St. Paul, MN!
Schedule: Monday – Friday, Standard Business Hours ( Hybrid opportunity after 90 days )
Duration : 6 months (potential to extend or convert)
Pay: $20.37/hr
Location: St. Paul, MN
Primary Job Duties & Responsibilities
Answer inbound calls, emails and chats from our customers (current employees, retirees and job candidates) regarding payroll, time tracking, benefits, leaves of absence, compensation, performance management, pension, staffing and other miscellaneous HR questions.
Apply Travelers HR policies, practices, and technology to effectively provide guidance and resolutions to our customers.
Document call, email, and chat cases accurately and research answers or route to second level support when first call/contact resolution is not possible.
Manage open cases and follow-up with team leadership or other HR department resources until cases are resolved.
Understand and follow all Travelers policies and procedures.
Minimum Qualifications
High school degree or equivalent required.
Licensing or Certificates
Bachelor’s Degree in Human Resources or related preferred.
1 year of HR or equivalent customer service experience preferred.
Job Specific Technical Skills & Competencies
Customer service oriented, verbal and written communication skills, results driven, excellent organization, and prioritization skills
Experience with Workday preferred.
Experience with Microsoft Word, Excel, PowerPoint, and Outlook preferred.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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Get a complete career fit with Kelly® .
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
