KMK Consulting Hiring For Account Manager, Pharma Commercial Analytics at Morristown, NJ, United States Full Time

Job Description

Account Manager, Pharma Commercial Analytics
Come work with us!
Job Overview:
We are currently seeking an Account Manager, Pharma Commercial Analytics to join our team. The Account Manager will be accountable for building and nurturing client relationships, driving business development efforts in both new and established accounts, and supports the development and commercialization of new products and services. The person required to be familiar with the capabilities of all KMK business units (marketing sciences, SFE and data services) and works closely with them to win new projects in assigned accounts. As a recognized expert they should be successfully ensuring on client retention through exploring various opportunities & strategies where KMK can enter and able to establish the brand presence.
Duties and Responsibilities
1. Customer Relationship Management

• Creation of new business opportunities in existing client portfolio
• Communicating KMK other business offerings & product values to client
• Ensuring business query consistency from existing accounts/clients
• Identification of other relevant business needs in existing accounts
• Leading business meeting & product demonstration
• Business lead closure & documentation for the same
• Planning & strategizing smooth client follow-ups

2. Client Engagement & Retention

• Drive business development efforts in assigned accounts, coordinating closely with other KMK Consulting BUs.
• Provide value to clients beyond the conduct of research projects and programs (e.g. consulting, training)
• Review analyses, presentations, and reports, making sure that they deliver commercially valuable insights and recommendations and also tell the story in a compelling manner
• Present research findings to clients as appropriate
• Ensure that individual research studies are aligned with larger client strategies and priorities
• Maintain appropriate records of client transaction

4. Resource Management

• Partner with internal recruiters and business unit leaders to identify resources for client opportunities
• Partner with client managers on performance management and ongoing relationship management and project tracking of the employee/client resource
• Guide employee on career path progression and development
• Partner with HR on employee relations

3. Process Development & improvement

• Addressing client issues & complaints with focus on improvising buyer experience
• Conducting relevant market comparative/gap analysis & drafting suggestions
• Sharing relevant client inputs with research team
• Develop and train assigned staff through a combination of on-the-job training and coaching
• Direct the creation of formal training materials and programs and facilitate training sessions as appropriate
• Conducting training for business acquisition and client retention for internal team
• Forecast upcoming business & build planned execution strategy

Qualifications & Experience

• Bachelor’s/Master’s degree required. Advanced degree in a relevant area is desirable but not necessary.
• Required 10+ years of relevant work experience
• A successful track record in account management and delivery against sales targets is highly desirable.

About KMK
KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions. We have more than 180 employees worldwide, are growing rapidly, and are proud to count a number of the top 10 global Life Sciences companies as our customers.
KMK provides H1B & Green Card support for international applicants.

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