LA Networks Hiring for NOC Engineer I Job at Van Nuys, CA Full Time

NOC Engineer I

LA Networks is a Los Angeles based Cisco Gold Partner seeking additional Network Operation Center Engineers. You will enjoy working with our clients and the engineering team, ensuring that LA Networks delivers outstanding client service on every engagement. You’ll be part of a team that genuinely cares about its customers and partners, its community, and each other. You can bring your knowledge of Cisco technologies and take it to a new level while delivering a positive effect to the community.

About the Job

The position of NOC Engineer requires an engineering-focused technical professional who will provide technical support and guidance to customers. The ideal candidate is patient, proactive, with the drive and determination to learn about emerging network technologies. This position is suited to an entry-level engineer looking to expand their knowledge and growth their career

Benefits

• Work with the latest technologies and prominent brand-name clients
• Strong team environment with an engineering-centric culture
• Opportunity to grow through extensive training opportunities
• Competitive compensation, vacation, and benefits package including:
• Health
• Dental
• Vision
• 401(k)
• Profit-sharing

Responsibilities

• Provides Level 1 support for network alerts and related problems
• Troubleshoots network issues and monitors managed client networks
• Performs proactive maintenance of network hardware and software
• Installs and configures Cisco network devices: routers, switches, firewalls
• Generates monthly usage and ticket reports for managed client needs
• Responds to customer support tickets over the phone and via e-mail in a timely manner
• Coordinates with vendors and service providers regarding network support issues
• Escalates advanced issues to Cisco TAC and Senior Engineers

Skills and Qualifications

• High School Diploma or equivalency, Bachelor’s Degree is preferred
• An active CCNA certification is required
• Working knowledge of TCP/IP protocols and operations
• Familiarity with Cisco IOS architecture and recommended practices
• Knowledge of essential network troubleshooting tools
• Ability to prioritize tasks based on the level of urgency
• Desire and aptitude to learn and get better professionally
• Excellent interpersonal and customer relationship skills
• Strong oral and written English communication skills

Preferred Experience

1+ years of hands-on experience working with Cisco networking equipment, including troubleshooting of network-related issues.

Location

This is a full-time position located in Sherman Oaks, CA. Travel may be required for training or other work-related duties (25% or less).

Physical Demands

• Light physical effort (lift/carry up to 20 lbs.)
• Occasional standing/walking
• Occasional reaching, stooping, bending, kneeling, and crouching

No relocation assistance will be provided

We will not sponsor H1B applicants

No recruiters, please

Job Type: Full-time

Pay: $42,000.00 – $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift

License/Certification:

• CCNA (Required)

Work Location: One location