Operations Implementation Manager
We’re looking for someone who is excited to join our passionate, authentic, and courageous team. We’re uncompromising in the pursuit of excellence: our core values are more than just words on a page – we live and breathe them. To work at Landmark Recovery is to make a promise to help our patients achieve their wildest dreams. Our mission is to unlock human potential and save a million lives over the next hundred years.
Landmark Recovery operates Residential Treatment Programs for individuals with Substance Abuse Disorder. We seek not merely to restore sobriety, but to transform our patients’ worlds from a state of everlasting darkness to vibrant technicolor. We believe that treatment is local, individualized, holistic, and relational. We’re currently in several states and are rapidly growing nationally. Learn more at https://landmarkrecovery.com/.
We are seeking an Operations Implementation Manager for our Franklin, TN corporate office to empower our rapid, national expansion.
Summary
An Operations Implementation Manager assists in preparing new facilities for operational readiness. This includes ensuring all necessary resources are onsite and operational including both physical plant and personnel. Individuals that typically thrive in the role have a high level of organization, a self-starter personality, team-oriented mentality, excellent communication skills, and take an analytical and process-oriented approach to solving problems.
Because our business is rapidly expanding, successful candidates will have some capacity with being entrepreneurial and nimble while following the required, clearly defined procedures. This person must be excited to “roll up their sleeves” every day and produce, yet there will be opportunities for growing up the accounting ladder to manage people and have more responsibility as the company multiplies in size over the next few years.
Responsibilities
· Responsible for establishing operational readiness for new facilities.
· Coordinate employee recruiting efforts to ensure facility is staffed appropriately for opening.
· Responsible for establishing comprehensive role-based training and competency testing for all positions at the facility, including coordination with subject matter experts as necessary to ensure adequate training coverage prior to start.
· Coach and train management team to handle crises and operational issues as they arise and prepare team for independent operation after opening.
· Coordinate smooth transition of the facility to the Regional Vice President of Operations after opening.
· Provide support onsite to newly established facilities for 6-weeks post opening.
· Coordinate with compliance department to schedule audit of facility processes after opening, ensure facility scores a passing grade.
· Utilize intradisciplinary team to ensure all departments are supported sufficiently to ensure operational stability pre- and post-opening.
· Establish Landmark culture top to bottom at the facility and ensure facility meets Landmark standards for quality and culture.
· Position requires a minimum of 75% travel.
Qualifications
· High school diploma or equivalent
· Previous project management experience preferred
· Previous training experience preferred
· Valid, unrestricted driver’s license
· Microsoft O365 proficiency is required
· Ability to create mathematical formulas in Microsoft Excel
· The employee must occasionally lift and /or move up to 50 pounds.
· While performing the duties of this job, the employee is regularly required to sit; talk; hear.
· While performing the duties of this job, the employee is frequently required to reach with hands and arms.
· While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, or feel.
Compensation and Benefits include a salary in the range of $90,000-100,000 and Medical, Dental, Vision, 401K, generous Paid Time Off, Life Insurance.
To apply, please include the following information with your resume/application:
1) A passionate and honest cover letter that includes why you are interested in this position and our mission, what you feel is special about yourself, why you are the right person for this job and our organization, a description of your most relevant experiences and salary expectations
2) A current resume
3) Links to your social media profiles, such as LinkedIn, if you have them
At Landmark Recovery, we believe diversity is a strength. We seek talented, qualified employees regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. We are proud to be an Equal Employment Opportunity Employer.
We respect the time and energy it takes to apply for the next step on your career path, so we will make every effort to contact you quickly after receiving your application. Thank you for your consideration and interest in working with us at Landmark Recovery.
Job Type: Full-time
Pay: $90,000.00 – $100,000.00 per year
Benefits:
Schedule:
Experience:
License/Certification:
Willingness to travel:
Work Location: Multiple Locations
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