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Perks & Benefits:
Dial is the place to love the way you work. Our team members get the opportunity to serve and learn from some of the most knowledgeable seniors. Our residents will become your family as we seek to infuse happiness into the lives of those we serve daily. You will make a difference at Dial by not only adding years to resident’s lives, but life to their years.
Position Summary: We are seeking an ambitious and results-driven senior living advisor with a track record in success to maintain and/or grow our community’s occupancy. In this role, you will be responsible for developing, executing, and managing the sales and marketing activity of the community. Our ideal candidate will have a history of successful sales and marketing management and a unique understanding of enriching people’s lives through the services offered.
Perks & Benefits:
- Birthday & anniversary PTO
- Tuition Assistance
- Double pay on holidays
- PTO accrual on DAY 1
- Free Employee Assistance Program
- Referral Bonus
- Free meal during shift
- Employee Recognition Program
- Discounts through Verizon and AT&T
- Pay Advance Program
- Medical and Prescription Drug Insurance including Dental and Vision
- Basic Term Life/AD&D
- 401K
- Flexible Spending Account for Dependent Care
Essential Job Responsibilities:
- Ensure the community is meeting or exceeding leasing expectations and budgeted occupancy goals.
- Work closely with the executive director and regional manager, sales in the development and execution of the community’s sales and marketing plan.
- Meet the sales activity standards, as determined by the VP, Sales, and Marketing. These may include daily follow up calls, appointments, on-site and off-site sales activities, and other performance metrics
- Responsible for the community’s social media presence and reputation management; following company guidelines and standards.
- Responsible for timely input of all creative and collateral requests via Zendesk
- Responsible for tracking annual marketing budget expenses on a monthly basis to ensure that the community spends within the limit of their budget.
- Demonstrate excellent sales skills through establishing and maintaining client relationships, the discovery of client’s needs and desires with the community’s products and services, closing and post-sales activities.
- Perform timely and efficient completion and maintenance of the company’s CRM (lead database) for all potential residents and referral contacts activity.
- Continuously build purposeful and professional referral partnerships through on-site and off-site outreach visits.
- Analyze market demands and competitor data by completing competitive market analyses.
- Conduct team training regarding the inquiry process, onsite visits, and customer service.
- Maintain an active and meaningful waitlist of future residents.
- Participate in regular sales and marketing calls with corporate office personnel and participate in management team meetings.
Education, Experience, and Other Requirements
- High School diploma or GED
- Must be at least 18 years of age
- Relevant bachelor’s degree and 2+ years related to sales and/or marketing experience.
- Covid-19 and Influenza vaccines; reasonable accommodations will be considered
Knowledge, Skills, and Abilities Required
- Ability to work extended and weekend hours on occasion and when necessary to support occupancy goals.
- Experience with state and federal guidelines for assisted living and dementia.
- HIPAA requirements.
- Knowledge of Fair Housing and Landlord-Tenant Law.
Preferred Qualifications
- Previous experience in senior living preferred.
- Enjoyment in working with older adults
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