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LEHIGH VALLEY HOSPITAL * Patient Access Ctr Scheduling
2100 Mack Blvd, Allentown, PA
Clerical & Administrative Support
Full Time 40 hours, Day Shift, M-F 9:30a to 6p
Posted 02/14/2023
Req # 55327
Union: N/A
Join a team that delivers excellence.
Lehigh Valley Health Network (LVHN) is home to nearly 20,000 colleagues who make up our talented, vibrant and diverse workforce.
Join our team and experience firsthand what it’s like to be part of a health care organization that’s nationally recognized, forward-thinking and offers plenty of opportunity to do great work.
**Eligible applicant may receive up to a $1,000 sign-on bonus
Job Summary:
Coordinates all patient scheduling activities including appointments, procedures, and exams for multiple hospital, physician practice, outpatient departments, modalities, and facilities. Facilitates communication between staff, referral sources and physician offices regarding concerns/issues related to scheduling.
Education – Required:
- High School Diploma/GED
Experience – Required:
- 6 months medical office, call center or customer service oriented work experience or
- in lieu of work experience, the completion of an Associate’s Degree program or higher will be accepted.
Knowledge, Skills, and Abilities – Required:
- Ability to maintain strict level of confidentiality.
- Ability to work in a fast paced environment while handling multiple responsibilities.
- Detail-oriented with the ability to enter information accurately into electronic systems.
- Demonstrates ability to handle stressful situations.
- Proficient in Microsoft Office applications.
Knowledge, Skills, and Abilities – Preferred:
- Familiarization with EMR and scheduling systems such as EPIC, PHS etc.
- Bi-lingual English/Spanish.
LVHN hospitals in the Lehigh Valley are the only hospitals in the region to have received Magnet recognition five consecutive times since 2002. This prestigious recognition from the American Nurses Credentialing Center demonstrates our commitment to nursing excellence and quality patient outcomes. LVHN is home to five clinical institutes. Each serve as a hub for innovation, collaboration and education. Our institutes include Lehigh Valley Topper Cancer Institute, Lehigh Valley Heart and Vascular Institute, Lehigh Valley Institute for Surgical Excellence, Lehigh Valley Fleming Neuroscience Institute and Lehigh Valley Orthopedic Institute. LVHN is also home to Lehigh Valley Reilly Children’s Hospital, which is the only children’s hospital in the region. This hospital gives our community access to more than 30 pediatric specialties, Children’s ExpressCARE locations and a dedicated Children’s ER.
We’ve been consistently recognized by U.S. News & World Report as the top hospital in the region and among the best in the state. We’re also Great Place to Work-Certified, which means an overwhelming majority of our colleagues have a positive experience at LVHN.
These designations tell you that LVHN is a great place to work from hire to retire. If you are someone who aligns with LVHN’s core values – Compassion, Integrity, Collaboration and Excellence – you will have a rewarding and successful career here.
Influenza vaccination is required at most LVHN facilities for all colleagues with patient contact unless medically contraindicated or due to a bona fide religious belief or practice, and is strongly encouraged for all colleagues. Applicants possessing a medical marijuana card will not be considered for safety sensitive positions.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.