Log In
Sign Up
- Description
-
The Palo Alto City Library connects our diverse community through knowledge, resources, and opportunities. We nurture innovation, discovery, and delight.The Palo Alto City Library seeks a self-starting and team-oriented library paraprofessional to lead circulation operations at any one of our library locations. The Library Associate will work closely with the Supervising Librarian and Library Services Manager to maintain high-quality daily library circulation and public service operations.
The ideal candidate will be comfortable responding to changing daily needs and priorities, communicating and coordinating among library staff, and working with library branch management on improving the quality of library services.
Learn more about our Library Services and Locations HERE.
This position is represented by Service Employee International Union position (SEIU).More than one position may be filled from this posting and posting will be open until all positions have been filled.
Benefits: Fantastic benefits package, to learn more click HERE.
Compensation (SEIU) : Comprehensive compensation plan, to learn more click HERE. - Essential Duties
-
Essential and other important responsibilities and duties may include, but are not limited to, the following:
- Performs and leads circulation tasks required to serve the public, including the following: checks materials out and in; registers and updates files of borrowers; checks status of patron accounts using the Library’s automated system; accepts payments for fines, bills and fees; tabulates and records daily cash register receipts; works to resolve patron complaints
- Provides reader’s advisory service to assist users in identifying library materials of interest; assists the public in use of a variety of library equipment
- Uses library technology to provide patron services, to monitor use statistics and to develop information for supervisors and managers
- Interviews, trains, schedules, and coordinates the work of hourly and volunteer staff. May train, schedule, and assign work to other staff as needed.
For more information about the job duties of the Library Associate, click HERE to view the full job description.
- Minimum Qualifications
-
Minimum Qualifications:
Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities which would typically be acquired through:- High school graduate and two years of college or equivalent work experience preferred
- Six semester hours of library science courses relevant to particular position available
- Two years relevant experience in a library
-
The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
-
The City of Palo Alto offers its employees a generous benefit package, featuring family medical coverage, retirement, life insurance, plus 12 paid holidays per year.
- Participation in a Governmental 457 Deferred Compensation Plan
- Fully paid employee and dependent Dental Plan
- Fully paid employee and dependent Vision Plan
- Fully paid Life and AD&D insurance equal to annual salary
- Flat Rate City paid medical contribution which may allow employees to select a fully paid health plan
- Fully paid Life Insurance equal to one-times annual salary
- Voluntary Supplemental Life Insurance
- Long Term Disability plan
- 12 annual paid holidays
- Two to five weeks vacation annually depending on years of service per MOA
- 96 hours annual sick leave
- Direct Deposit
- Flexible Spending Account for Healthcare and Childcare expenses
Public Employees’ Retirement System (PERS)- 2% at 60 formula for Classic Employees
- One-year final compensation for 2% at 60 employees
- 2% at 62 formula for New CalPers Members
- Three-year final compensation for 2% at 62 employees only
- Retiree Medical benefits for employee and dependents after 10 years of service
Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security. Since they City does not participate in SDI, City employees are not eligible to claim against the State’s Pregnancy Disability Leave or Paid Family Leave programs.
-
01
Do you have a High School Diploma or GED?- Yes
- Yes, plus additional education (please see application/resume)
- No
02
Do you have two years of college or equivalent work experience?- Yes
- No
03
Do you have at least two years relevant experience in a library?- Yes
- No
04
Describe the most important elements of effective public service. How do you implement these elements in your daily interactions with library patrons?05
How do you approach leading and coordinating the work of others when there are multiple and competing demands on time and focus?* Required Question