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Full Job Description
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our corporate team!
ROLE OVERVIEW
LifeStance Health is currently searching for a professional, compassionate, and knowledgeable individual to fill the position of Office Manager. The Office Manager will be responsible for the overall operations, development, and success of our psychiatric practice. In this important role, the successful applicant will act as an information resource and ambassador to patients, the general public, physicians and staff.
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay, an Employee Assistance Program, and Expensed travel costs from the Crofton location to the Chevy Chase location (Crofton will be the primary location with oversight and travel required to the Chevy Chase location as well).
LOCATIONS: Crofton (1662 Village Green #100, Crofton, MD 21114) and Chevy Chase (5550 Friendship Blvd Suite 590, Chevy Chase, MD 20815)
RESPONSIBILITIES
- Coordinate and oversee administrative duties in the office, ensure that the office operates efficiently and smoothly.
o Check-in/Check-out of patients
o Works with scheduling patients on a daily basis
o Answer phones
o Provide general support to patients
o Analyze and monitor internal processes
- Supervise, mentor, train, and coach office staff and delegate assignments, as necessary.
o Evaluate and manage staff performance
o Interview and hire new staff
o Training new staff members
o Monitor and approve time cards and track licensure requirements for staff
- Manage and maintain office equipment, office supply needs, and other inventory needs
- Conduct regular staff meetings and annual performance evaluations for the administrative team
- Responsible for developing and implementing office policies by setting up procedures and guidelines
- Prepare operational reports and schedules including review of accounts receivable reports on a monthly basis and managing daily staffing to ensure optimal operation
Pay
$50,000-$55,000 annual salary
SKILLS & EXPERIENCE
- 3+ years’ experience in medical office management
- Working knowledge of medical terminology
- Medical office billing experience is an asset
- Proficiency with EMR systems and software applications, including Microsoft Office Suite
- Must have exceptional attention to detail
- Excellent communication and organizational skills
- Ability to collaborate in a team environment
- Qualified candidates must be legally authorized to be employed in the United States
- LifeStance Health is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
- Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
LifeStance Health (NASDAQ: LFST) is one of the nation’s largest providers of virtual and in-person outpatient mental health care for children, adolescents and adults experiencing a variety of mental health conditions. LifeStance Health is based in Scottsdale, Arizona.
Our Vision: A truly healthy society where mental and physical healthcare are unified to make lives better.
Our Mission: To help people lead healthier, more fulfilling lives by improving access to trusted, affordable and personalized mental healthcare.
Our Values:
Delivering Compassion – We care for people unconditionally and act with empathy always.
Building Relationships – We are collaborative, building enduring relationships to achieve more together.
Celebrating Difference – We respect the diversity of every individual’s lived experiences.
Learn more at www.lifestance.com.
