Los Angeles Restaurant Group Hiring for Restaurant Manager Job at Los Angeles, CA Full Time

We are an extremely fast paced restaurant in the Mid-City | West Adams area that is looking to hire an accomplished Restaurant Manager to lead our team. The ideal person loves to multitask and thrives on working in a fast paced environment!

This role is best suited for someone who is self-motivated, positive, possess a passion for fostering a great sense of teamwork, and must have a proven record of leading and inspiring others.

RESPONSIBILITIES:

Customer Relations

• Ensure customer satisfaction through promoting excellent service
• Effectively and proactively resolve guest complaints and cover any position that may need to be filled so to provide an excellent experience for guests
• Check in with our guests and make sure that they are getting service up to the Owner’s standards
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service
• Get to know your customers and build community relationships

Team Management

• Encourage and build mutual trust, respect, and cooperation among team members.
• Serve as a role model to demonstrate appropriate behaviors while on shift
• Identify the developmental needs of others and coach, mentor, or otherwise helps others to improve their knowledge or skills.
• Focus on growing future leaders within the team, develop and mentor supervisors
• Hire, coach, and train the staff to perform various assignments and handle all equipment and tools
• Responsible for training personnel in cleanliness and sanitation practices
• Train new employees and provide ongoing training for all staff
• Maintain knowledge of kitchen operating equipment and shares food preparation and cooking knowledge with coworkers to provide continuous learning experiences.
• Plan and delegate work duties to the staff and ensure that they work according to the compliance of the restaurant business
• Responsible for communicating side work assignments to Team Members and ensuring checklists are completed before Team Members clock out.
• Ensure that daily opening, mid and closing operation duties are being completed.
• Inspect food preparation and serving areas to ensure safe and sanitary food-handling practices.
• Communicate regularly with the Leadership Team and Human Resources regarding employee issues and complaints
• Conduct coaching | disciplinary meetings with team members

Process

• Control operational costs and identify measures to cut waste
• Monitor food waste, and resolves food quality issues
• Utilize all tools necessary to ensure quality food is prepared to recipe specification within company approved ticket times
• Check food storage and temperatures daily, ensures all storage areas and equipment are clean and organized
• Check and maintain proper food holding and refrigeration temperature control points
• Maintain kitchen equipment by following manufacturer’s operating instructions, educating staff of proper use, maintaining equipment supplies, and contacting vendors for repairs as necessary
• Develop and maintain professional relationships with all vendors.

Administration

• Interview, hire & onboard all FOH employees
• Responsible for weekly scheduling of staff in accordance with employees’ availability
• Manage clock in/out system and ensure all staff is adhering to our company Meal Break and Attendance Policy. Ensure all staff is clocking in and out correctly.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Perform discounts and refunds according to company policy and procedures
• Control food cost and usage by following proper requisition of products from storage areas
• Place orders according to pars and business levels (Wine, beer, beverages, paper goods, chemicals, general supplies, etc.)
• Ensure that successful delivery of the daily and weekly budgets, goals, and objectives

QUALIFICATIONS:

• 1-3 years of Restaurant management preferred
• Food Managers Certification required
• Equally comfortable communicating and working with guests, peers, subordinates, vendors or partners
• Advanced knowledge of Food, Health and Safety Regulations
• Availability to work during holidays, nights, and weekends with increased hours needed during peak times.
• Standing, walking, lifting, twisting, bending and traversing stairs on a frequent basis

SKILLS:

• Ability to work under pressure in a fast-paced environment
• Strong written and verbal communication skills
• Equally comfortable communicating, negotiating, and working with guests, peers, direct reports, vendors or partners
• Stand for up to 6 hours at a time.
• Bend and squat multiple times per shift.
• Lift up t 50 lbs. multiple times per shift.
• Resourceful problem-solving skills
• Self-motivated and results driven

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be added at any time per the business needs or at the Owner’s discretion.

Job Type: Full-time

Pay: $50,000.00 – $55,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Paid time off

Shift:

• 10 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: One location