Lucile Salter Packard Children’s Hospital at Stanford Hiring For Advanced Practice Program Manager – Admin-Heart Center (1.0 FTE, Days) at Palo Alto, CA  Full Time

Nursing Advance Practice

1.0 FTE, 8 Hour Day Shift

At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That’s why we combine advanced technologies and breakthrough discoveries with family-centered care. It’s why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children’s Hospital Stanford. And it’s why we need caring, committed people on our team – like you. Join us on our mission to heal humanity, one child and family at a time.

Job Summary

This paragraph summarizes the general nature, level and purpose of the job.

Accountable for the performance and results of the service line program. Plans and implements clinical protocols and practice management guidelines; monitors the care of hospital patients; coordinates process, performance and quality improvement activities as they relate to the service line and other health care providers; supports marketing and promotion of the service; and acts as a clinical resource to all departments responsible for the care of patients. Provides and coordinates education for the service within the hospital and medical school and develops and maintains all required clinical, administrative and financial statistics and reports for and serves as the hospital’s liaison with other centers, external regulatory and accrediting bodies. Supports the Service Line Medical Director in the organization of services and systems necessary to provide quality patient care, promote a coordinated multidisciplinary team effort to ensure optimal patient outcomes, and the overall direction and coordination of all aspects and activities of the program.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital’s policies and procedures, including its Service Standards and its Code of Conduct.

STANDARD WORK MANAGEMENT

• Conducts needs assessment, develops and assists in the instruction of educational programs for nurses, physicians, respiratory therapists and paramedical personnel.

• Ensures clinical progression toward defined quality outcomes, patient satisfaction, cost-effectiveness and efficiency. Monitors the performance of hospital departments and clinical services, identifying to the appropriate manager or administrator areas needing improvement or that can benefit from enhancement in both individual and team functions to ensure optimal patient outcomes.

• Develops and maintains appropriate and required clinical, administrative, performance improvement, patient safety and financial data analysis and statistical reports for Stanford Health Care. This includes maintenance of the Registries and quality databases.

• Develops, coordinates and leads activities relating to outreach, marketing and community and healthcare provider promotion of the program and establishes effective networks with colleagues throughout the region.

• Maintains continual review of risk management documents regarding incidents relating to the Program, brings issues and concerns to the attention of the appropriate manager or administrator, and monitors the correction of identified problems.

• Monitors clinical processes, outcomes and system issues related to the quality of care provided. Develops quality filters, audits and case reviews to identify trends and sentinel events and assist in developing corrective activities. In collaboration with the Medical Director, assuring coordination and integration of quality, performance and process improvement plans and activities. Related to QI PI.

• Participates in establishing and modifying standards, policies, objectives, protocols and practice management guidelines for patient care consistent with best practices as well as monitoring care of patients and servicing as a resource for clinical practice. Ensures consistency in general operating procedures within and between hospital areas involved in the service. Interprets and administers established policies and procedures; recommends new policies and procedures and changes to existing policies and procedures.

• Participates in the research goals of the service.

• Performs supervisory functions for the assigned program to ensure adequate and competent staffing of the department, program, section or unit by interviewing and recommending or approving the hiring of new staff members; providing or arranging for training for subordinates; evaluating subordinates’ performance; and recommending and/or approving personnel actions such as promotions, transfers, salary changes, requests for time off, etc.; responds to employee complaints and grievances; initiates and/or recommends disciplinary action.

• Plans, organizes, directs and evaluates the operational and clinical aspects and activities of the Program.

• Provides consultation within an area of expertise on patient care and clinical practice issues within SHC which includes the identification of trends in practice standards that impact patient care, recommendations for optimal practice and implementation of solutions for optimal outcomes.

• Ensure APPs are practicing to their full scope of practice.

CENTER OF ADVANCED PRACTICE INITIATIVES

• Collaborates with the Manager of Advanced Practice in the Heart Center to create, support, or lead initiatives to improve the work environment of APPs throughout SCH.

• Supports the shared governance model to promote structural empowerment and participate in Magnet activities.

• Ensures that APPs meet various local, state, and federal regulatory agency requirements.

• Serves on hospital-wide committees and/or serves as a liaison to APP committees

FINANCIAL OVERSIGHT

• Evaluates productivity measures by analyzing visit volumes, gaps, and investigating and implementing identified solutions.

• Evaluates funding, billing, and reimbursement models and troubleshoot with hospital operation to ensure models are maximized for revenue and cost savings initiatives.

• Performs variance analysis by interpreting financial performance and identifying key drivers.

CLINICAL PRACTICE:

• 20% dedicated to clinical practice of Program as Advanced Practice Provider.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Master’s or doctoral degree in nursing or other healthcare-related field from an accredited university.

Experience: Five (5) years of experience, with combination of at least three (3) years as a licensed Advanced Practice Provider (Physician Assistant or Nurse Practitioner) and at least two (2) years of additional progressively responsible and directly related experience.

Management experience preferred.

Licensure/Certification:

(a): PA – Valid California license to practice as a Physician Assistant

– OR –

(a): RN – Valid California license to practice as a Registered Nurse

-AND –

(b) NP – Valid California license to practice as a Nurse Practitioner

-AND-

• Certification in Basic Life Support (BLS) from the American Heart Association (AHA).

• Certification in Advanced Cardiovascular Life Support (ACLS)

Knowledge, Skills, & Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

• Management principles and practices such as, but not limited to, employee hiring, evaluation, counseling, and termination; budgeting; and employee recognition and rewards

• Have strong written and verbal communication skills

• Practice evaluation and process improvement

• National professional organizational and regulatory agency initiatives

• Standards of care and practice of APP roles

• Knowledge and demonstrated clinical competence and in depth knowledge in specialty

• Knowledge of the organization and operation of trauma services necessary to ensure the delivery of quality, cost-effective and efficient patient care

• Ability to communicate effectively, both orally and in writing

• Ability to establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization and gain their cooperation.

• Ability to plan, organize, prioritize, work independently and meet deadlines

• Ability to promote a spirit of inquiry and practice based on evidence by using research based knowledge or research utilization methods to identify and implement innovations in patient care and/or participating in research, clinical investigatory or quality projects

• Ability to use educational strategies to influence the development of staff and the provision of quality care for patients and families

• Communicate effectively in many venues from individual 1-on-1 sessions to a large audience

• Conduct efficient and supportive process improvement activities

• Contribute positively, proactively, and adeptly in institution-wide and Center of Advanced Practice initiatives

• Translate and implement national initiatives at Stanford Medicine.

Physical Requirements and Working Conditions

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Pay Range

Compensation is based on the level and requirements of the role.

Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.

Typically, new team members join at the minimum to mid salary range.

Minimum to Midpoint Range (1.0 FTE): $196,934.40 to $240,021.60

Equal Opportunity Employer

Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.