Northwest Hills Pediatrics Hiring for Front Desk Receptionist Job at Sharon, CT Full Time

The most important role for a front desk receptionist is to ensure a warm and friendly experience for patients by delivering exceptional customer service. This position reports directly to the Assistant Manager.

The staff must demonstrate their commitment to our values by performing the following duties under direct supervision:

Engages patients by:

• Greeting them, making eye contact, smiling and saying hello
• Promptly getting back to them when with the answer to their questions
• Enthusiastically helping them when looking for guidance or information

Key Responsibilities: *
*

• Greet and prepare patients for the medical assistant
• Make sure patient chart has updated and accurate information
• Answer the phone in a timely manner
• Orders tracking – referrals and prescriptions

Works as part of a team by:

• Being friendly, courteous and respectful to fellow coworkers and have a positive attitude
• Working with a sense of urgency
• Seeking out new assignments and responsibilities
• Discovering ways to improve processes
• Arriving to work on time and ready to work as the start of their shift

Job Types: Full-time, Contract

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Signing bonus

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Preferred)
• Computer Skills: 2 years (Preferred)

Work Location: One location