POSITION OVERVIEW:
This position reports directly to the Chief Operations Officer (COO) and is responsible for the overall operation of Food & Beverage. This position ensures all Food & Beverage venues are operating to the standards set forth below. The venues should always be neat, clean, and inviting to Casino guests, and meets/exceeds the Beverage Control safety standards.
The position prepares and ensures adherence of the department(s) budget; continually analyzes the daily profit and loss trends for each venue and adjusts accordingly. This position collaborates with other F&B senior leadership as well executive leadership in determining goals and future direction for the department, including theming, food and beverage offerings, entertainment, events, and guest service.
This position ensures the confidentiality, security and accuracy of guest’s and team member’s records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, later hours and weekend times are expected based on business need. A neat well-groomed professional appearance is always essential.
SUPERVISORY RESPONSIBILITY:
Leads and directs F&B leadership and administrative staff, including department activities of all Food & Beverage service and culinary operational areas.
ESSENTIAL FUNCTIONS:
The essential functions of the Director of Food & Beverage position classification include but are not limited to:
EDUCATIONAL REQUIREMENTS:
Requires High School Diploma or equivalent; Bachelor’s degree in Business Administration, Hospitality, Finance, or related field required. Seven+ (7) years of progressive, executive level hospitality leadership experience in a fast-paced gaming/resort environment including fine dining, bar/lounge service, room service and banquets/catering required. Additional experience may be considered in lieu of education.
SKILL, KNOWLEDGE, AND EXPERIENCE REQUIREMENTS:
Must be capable and comfortable hosting public relation events with a high degree of guest interaction. Must be result oriented, self-motivated and with the ability to be flexible and work well under pressure. Must possess proven administration skills with financial planning and the ability to analyze data and trends to implement strategies for improvement in these areas.
Requires working knowledge of all aspects of a multi-Food and Beverage venue operation while adhering to a budget. Extensive experience mentoring, developing, encouraging, training, and working with subordinates from diverse backgrounds is essential. Verifiable experience working as part of a team while remaining open to new ideas is required.
Musthave thorough knowledge of all service and culinary procedures, operations, Tribal and WA State Board of Health regulations. The ability to operate a variety of food and beverage equipment is essential. Must possess a working knowledge of culinary technique s and standards of service. Required to calculate the cost of recipes including labor, set menu pricing and analyze financial statements.
Must demonstrate an intellectual curiosity by researching regional F&B trends and providing direction to F&B management. Must possess ability to design and promote food service items that are demanded by the customer base and supplied at a cost-effective price.
Must be proficient with English, including grammar, spelling, punctuation, vocabulary, and can write business correspondence and prepare reports. Must possess basic to intermediate math skills to calculate expenses related to product purchases and labor. Working knowledge of Microsoft Office products including Word, Excel, and Outlook.
Must be at least twenty-one (21) years of age. Must be able to obtain and retain a Washington State Class III Gaming License and a Washington State Food Handlers Permit; successfully pass a pre-employment drug and alcohol screening; and have and maintain a driving record that at least meets the minimum requirements established by the Casino’s vehicle insurance provider, to be considered for this position classification.
Manual and finger dexterity required for the operation of a personal computer, calculator, filing, routine paperwork and answering the telephone. Ability to sit/stand for approximately six (6) hours at a time, walk, kneel, crouch, bend, reach, twist at waist, smell, taste, see and hear clearly. Ability to perform repetitive tasks with fingers, hands, and wrists on a continuous basis. This position may be required to lift to fifty (50) pounds on a regular basis.
ENVIRONMENT:
Primarily indoors in a noisy, fast-paced kitchen environment; however, may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino. May also, be exposed to noise from slot machines, customers, music, and public announcement system, as is common in a Casino environment. Lucky Eagle Casino & Hotel operates in a 24/7 environment.
Requires footwear with non-skid, slip resistant soles that will enable safe navigation in a kitchen environment safely on floor surfaces commonly found in restaurants (i.e., smooth, wet and greasy restaurant quarry tile).
Ability to work nights, weekends, holidays, and non-traditional hours required.
Position, in support of LEC&H’s Pride in Property values, assists with the daily cleaning of public and team member spaces, ensuring hey are properly cleaning (to property standards) and sanitized; examples of daily cleaning protocols include but are not limited to the cleaning of work areas, machines, equipment, using cleaning and sanitizing agents and report of all cleanliness issues.
Job Type: Full-time
Pay: From $120,000.00 per year
Benefits:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Experience:
Work Location: In person
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